Zoho

Product

Zoho CRM is a cloud-based software solution that helps businesses manage customer relationships, track sales activities, and streamline processes, enabling teams to organize contacts, monitor deals, and improve overall sales performance.

Entry price

Standard · /mo, billed annually

Plans tracked

3 add-ons

Pricing changes

Latest Wk 38 '26

Pricing model

Subscription + usage

Free tier available

Pricing Change History

4 changes

20263 changes

Wk 38 '26

Packaging

Zoho Expense Standard drops Multi-level approval, gains Zia AI suite

Premium Support add-on swapped '45 days onboarding assistance' for 'Dedicated relationship manager support'; price unchanged at $490/year. Free plan gained Zoho Prepaid Mastercard and Zoho Expense MCP; Standard gained an Expense Intelligence/Zia AI suite and WhatsApp/Slack integration but lost Multi-level approval and Split expenses; Premium gained travel inventory access, Guest Booking, Duty of care, Visa management automation, and Carbon emission tracking.

View diff

Wk 32 '26

Improvement

Zoho Expense: Itemized receipt OCR moves from Premium-only to Standard

Itemized AI-powered OCR receipt capture, previously exclusive to the Premium plan ('Itemized receipt Autoscan'), is now included in the Standard plan feature list, replacing the flat '20 Autoscan per user' quota wording.

View diff

Wk 14 '26

Packaging

Zoho Expense integrates Zoho Spend modules for unified spend management

Replaced dedicated Custom plan card with Zoho Spend integration section. Custom now shown as banner with custom quote model. Zoho Spend modules added.

View diff

20251 change

Q4 '25

Packaging

Zoho Expense Premium Plan Price Decreased by 29% to $5/user/month, Enhancing Affordability for Users

Custom plan minimum user requirement (100 users) removed Annual billing discount increased from 'Save up to 20%' to 'Save up to 25%'

View diff