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xMatters
San Ramon, CA-based DevOps and incident management software company founded 2000. Public (Everbridge subsidiary). Operates in IT operations, observability, and on-call alerting. Serves DevOps, SRE, and Ops teams with workflow automation and incident response.
Entry price
$15
Starter (Essentials) · /user/mo
Plans tracked
4
no add-ons
Pricing changes
1
Latest Aug 10, 2026
Pricing model
Subscription
Free tier available
Pricing Change History
1 change20261 change
Week 33 · Aug 10, 2026
Price increase
WeeklyPublished Aug 11, 2026
xMatters: Starter plan price up $9→$15/user/mo + lower user caps
Free plan user cap reduced from 10 to 5 users; Starter (Essentials) plan user cap reduced from 100 to 25 users Starter (Essentials) plan price increased from $9/user/month to $15/user/month
Research xMatters's pricing with the Pulse Agent
Ask anything about xMatters's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Free | Free |
| Starter (Essentials) | $15 /user/mo |
| Base (Standard) | $39 /user/mo |
| Advanced | Contact |
Company Facts
CategoryCloud & DevOps
Free tierYes
Employees1001-10000
Tracked sinceJul 4, 2026
Pricing last seenNov 2, 2026
Websitewww.xmatters.com
How xMatters compares with its peers
| Company | Entry price | Last change |
|---|---|---|
P Pagerduty | $21 /user/mo, billed annually | Oct 19, 2026 |
O Opsgenie | $9.45 /user/mo, billed annually | Aug 17, 2026 |
S Splunk | $5 /user/mo, billed annually | Jul 20, 2026 |
I incident.io | $15 /user/mo, billed annually | Aug 24, 2026 |
F Firehydrant | $25 /responder/mo, billed annually | Jun 29, 2026 |
M Moogsoft | — | — |
xMatters pricing FAQ
- How much does xMatters cost?
- xMatters pricing starts at $15/user/mo on Starter (Essentials). xMatters lists 4 plans on its pricing page; the Free plan is free.
- Does xMatters have a free plan?
- Yes. xMatters's Free plan is free; paid plans start at $15/user/mo on Starter (Essentials).
- What pricing model does xMatters use?
- xMatters uses subscription pricing across 4 plans, with a free tier.
- When did xMatters last change its pricing?
- Aug 11, 2026: xMatters: Starter plan price up $9→$15/user/mo + lower user caps.
- How often has xMatters changed its pricing?
- Pulse has recorded 1 pricing change for xMatters since it started tracking on Jul 4, 2026; the pricing page was last captured on Nov 2, 2026.
- Who are xMatters's pricing peers?
- Pulse compares xMatters with Pagerduty, Opsgenie, Splunk, incident.io, Firehydrant and Moogsoft.