incident.io lets users self-serve a free Pro trial, adds Metrics to status pages
What happened
Between the Aug 17, 2026 and Aug 24, 2026 captures of incident.io's pricing page, Pulse recorded 2 changes: Pro plan now offers a self-serve 'Start a free Pro trial' link next to 'Talk to an expert', reducing friction to try Pro without sales contact; New 'Metrics' row added to the Status Pages section of the plan comparison table, between 'Customer pages' and 'Sub-pages (multi-region, multi-product)'. Pulse files it as a packaging change (trial change, feature added) with an upward direction. The current page lists Team at $15, On-call at $20, Pro at $25, On-call Add-on (Team) at $10 and On-call Add-on (Pro) at $20.
It lands 14 days after incident.io's previous change, "incident.io: New "Investigations" feature added (Pro/Enterprise)" (Aug 10, 2026). Before that Pulse recorded "incident.io adds WhatsApp escalations to on-call comparison table" (Jul 27, 2026) and "incident.io adds HRIS integrations, drops MCP Beta tag, revamps Team & Enterpris" (Jul 20, 2026). incident.io has been tracked since 2026-06-27.
In the same window Hashicorp, Suger, Pulumi, LocationIQ and IONOS also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro · TrialAdded
BeforeNot listed
Afterself-serve 'Start a free Pro trial' link next
- — · FeatureAddedNo 'Metrics' row'Metrics' row
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro | Trial | Not listed | self-serve 'Start a free Pro trial' link next | Added |
| — | Feature | No 'Metrics' row | 'Metrics' row | Added |
Values as written on incident.io's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of incident.io's pricing page (incident.io) from Aug 17, 2026 and Aug 24, 2026; the change is marked near the top of the page, where self-serve 'Start a free Pro trial' link next now appears.
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The two full-page captures with this change marked up are free with an account.
incident.io, the last 90 days
Full history- Aug 24, 2026packagingincident.io lets users self-serve a free Pro trial, adds Metrics to status pages · this change
- Aug 10, 2026improvedincident.io: New "Investigations" feature added (Pro/Enterprise)
- Jul 27, 2026improvedincident.io adds WhatsApp escalations to on-call comparison table
- Jul 20, 2026improvedincident.io adds HRIS integrations, drops MCP Beta tag, revamps Team & Enterpris...
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- HashicorpOct 26Hashicorp Boundary adds agentic access management and MCP server betas
- SugerOct 26Suger repositions Insulin as an AI platform for business apps and agents
- PulumiOct 26Pulumi: Silver and Gold support plan prices hidden behind Contact sales
- LocationIQOct 26LocationIQ doubles free plan access tokens from 1 to 2
- IONOSOct 26IONOS swaps rankingCoach SEO tool for new AI Search Manager on Pro plan
Questions about this change
Did incident.io raise prices in August 2026?
No list-price increase was recorded between Aug 17, 2026 and Aug 24, 2026. The change Pulse detected was a packaging change: trial change, feature added.
What changed on incident.io's pricing page between Aug 17, 2026 and Aug 24, 2026?
Pro trial: Not listed → self-serve 'Start a free Pro trial' link next, added; feature: No 'Metrics' row → 'Metrics' row, added. Pulse compared the captures it took on Aug 17, 2026 and Aug 24, 2026; the before/after table above lists each item as written on the page.
How often does incident.io change its pricing?
Pulse recorded 3 other pricing-page changes for incident.io in the 90 days before this one; the previous change was "incident.io: New "Investigations" feature added (Pro/Enterprise)" on Aug 10, 2026; incident.io has been tracked since 2026-06-27.