Packaging change·Aug 17 → Aug 24, 2026·Week 35, 2026·Cloud & DevOps
Twilio ditches per-user Video pricing for pay-as-you-go at $0.004/min
Twilio Video pricing model overhauled: dropped the 5,000 free hours plus $1/active-user-hour or $150/named-user-per-month structure in favor of pure pay-as-you-go billing at $0.004 per participant per minute.
What changed
Package change
Twilio Video pricing model overhauled: dropped the 5,000 free hours plus $1/active-user-hour or $150/named-user-per-month structure in favor of pure pay-as-you-go billing at $0.004 per participant per minute.
Before and after
Aug 17, 2026 vs Aug 24, 2026Pulse.
100%
What changed
Twilio Video pricing model overhauled: dropped the 5,000 free hours plus $1/active-user-hour or $150/named-user-per-month structure in favor of pure pay-as-you-go billing at $0.004 per participant per minute.
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Covered on Pulse
Q2 2026 · Twilio: Video/Conversation Intelligence pricing overhaul + 4 new productsTwilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour · Week 37, 2026
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