Plivo cuts Voice AI Agent rate to $0.03/min, telephony now billed separately
What happened
Between the Aug 17, 2026 and Aug 24, 2026 captures of Plivo's pricing page, Pulse recorded one change: Voice AI Agent rate changed from $0.04/min all-inclusive (telephony bundled) to $0.03/min excluding telephony; telephony now billed separately, orchestration added to covered scope. Pulse files it as a packaging change (package change) with a neutral direction. The current page lists Enterprise at $1,000.
It lands 35 days after Plivo's previous change, "Plivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise" (Jul 20, 2026). Before that Pulse recorded "Plivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%)" (Jul 4, 2026) and "Plivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…" (Jun 2, 2026). Plivo has been tracked since 2026-03-02.
In the same window Twilio, Telnyx, Bird and Google Cloud also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AI Agent · PackagingPackage change
Voice AI Agent rate changed from $0.04/min all-inclusive (telephony bundled) to $0.03/min excluding telephony; telephony now billed separately, orchestration added to covered scope.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AI Agent | Packaging | — | $0.03/min | Package change |
Values as written on Plivo's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Plivo's pricing page (plivo.com) from Aug 17, 2026 and Aug 24, 2026; the change is marked near the top of the page.
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Plivo, the last 90 days
Full history- Aug 24, 2026packagingPlivo cuts Voice AI Agent rate to $0.03/min, telephony now billed separately · this change
- Jul 20, 2026packagingPlivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise
- Jul 4, 2026packagingPlivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%)
- Jun 2, 2026decreasePlivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- TwilioAug 24Twilio ditches per-user Video pricing for pay-as-you-go at $0.004/min
- TelnyxAug 11Telnyx Conversationalai: Call recording, phone number & SMS rates increased
- BirdJul 3Bird: pricing restructured — Free/$15/$80/Custom volume tiers
- Google CloudJun 15Google Cloud Datastudio pools AI tokens per platform, adds Thinking mode
Questions about this change
Did Plivo raise prices in August 2026?
No list-price increase was recorded between Aug 17, 2026 and Aug 24, 2026. The change Pulse detected was a packaging change: package change.
What changed on Plivo's pricing page between Aug 17, 2026 and Aug 24, 2026?
Voice AI Agent rate changed from $0.04/min all-inclusive (telephony bundled) to $0.03/min excluding telephony; telephony now billed separately, orchestration added to covered scope. Pulse compared the captures it took on Aug 17, 2026 and Aug 24, 2026; the before/after table above lists each item as written on the page.
How often does Plivo change its pricing?
Pulse recorded 3 other pricing-page changes for Plivo in the 90 days before this one; the previous change was "Plivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise" on Jul 20, 2026; Plivo has been tracked since 2026-03-02.