SendPulse: Free plan chat support now limited to 30 days from registration; paid plans list chat support with no time…
What happened
Between the Oct 19, 2026 and Oct 26, 2026 captures of SendPulse's pricing page, Pulse recorded one change: Free plan chat support now limited to 30 days from registration; paid plans list chat support with no time limits; Dedicated support bullet removed from a plan card. Pulse files it as a packaging change (freemium change) with a neutral direction. The current page lists Standard at $9.6, Pro at $11.52, Standard - Pay As You Go at $48 subscription, Pro - Pay As You Go at $57.6 subscription and Enterprise - Pay As You Go at $80.64 subscription.
It lands 125 days after SendPulse's previous change, "SendPulse cuts new-user discount to first month only" (Jun 23, 2026). SendPulse has been tracked since 2026-05-14.
In the same window ActiveCampaign, HubSpot, Mailchimp, Convertkit and Klaviyo also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Free tierRemoved
BeforeDedicated support bullet
AfterNo Dedicated support bullet
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Free tier | Dedicated support bullet | No Dedicated support bullet | Removed |
Values as written on SendPulse's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of SendPulse's pricing page (sendpulse.com) from Oct 19, 2026 and Oct 26, 2026; the change is marked around the middle of the page, where the Dedicated support bullet no longer appears.
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The two full-page captures with this change marked up are free with an account.
SendPulse, pricing history
Full history- Oct 26, 2026packagingSendPulse: Free plan chat support now limited to 30 days from registration; paid plans list chat support with no time… · this change
- Jun 23, 2026packagingSendPulse cuts new-user discount to first month only
Across Marketing & Content in the same window
All Marketing & Content changes- ActiveCampaignOct 26ActiveCampaign: Every plan now states it includes AI credits (500 on each plan), with more purchasable at checkout or in…
- HubSpotOct 23HubSpot slashes free email sends from 2,000 to 300 monthly, overhauls Starter...
- MailchimpOct 12Mailchimp Commerce adds Enterprise SSO to Premium plan as a new feature
- ConvertkitOct 12Convertkit offers extra 25% off Pro yearly and adds Growth Concierge
- KlaviyoSep 9Klaviyo swaps free Composer credits for $5 usage cap, adds AI Helpdesk
Questions about this change
Did SendPulse raise prices in October 2026?
No list-price increase was recorded between Oct 19, 2026 and Oct 26, 2026. The change Pulse detected was a packaging change: freemium change.
What changed on SendPulse's pricing page between Oct 19, 2026 and Oct 26, 2026?
Free tier: Dedicated support bullet → No Dedicated support bullet, removed. Pulse compared the captures it took on Oct 19, 2026 and Oct 26, 2026; the before/after table above lists each item as written on the page.
How often does SendPulse change its pricing?
Pulse recorded 0 other pricing-page changes for SendPulse in the 90 days before this one; the previous change was "SendPulse cuts new-user discount to first month only" on Jun 23, 2026; SendPulse has been tracked since 2026-05-14.