Relay cuts free AI credits by 60% across Professional and Team plans
What happened
Between the Mar 9, 2026 and Mar 16, 2026 captures of Relay's pricing page, Pulse recorded 2 changes: Professional plan AI credits reduced from 5,000 to 2,000 free AI credits/month; Team plan AI credits reduced from 5,000 to 2,000 free AI credits/month; AI credit bundles restructured with new annual/monthly billing options and revised pricing tiers (5k-200k credits with annual discounts). Pulse files it as a packaging change (limit lowered, packaging change). Pulse's latest capture (Sep 14, 2026) lists Professional at $19 and Team at $59.
It lands 64 days after Relay's previous change, "Relay Increases Annual Billing Discount from 30% to 50%" (Jan 12, 2026). Relay has been tracked since 2024-11-16.
In the same window Ringcentral, Zoom, Twilio, Microsoft and Slack also changed their Finance & Accounting pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- −60%ProfessionalLimit5,0002,000
- −60%TeamLimit5,0002,000
- Packaging change—Packaging
AI credit bundles restructured with new annual/monthly billing options and revised pricing tiers (5k-200k credits with annual discounts)
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Professional | Limit | 5,000 | 2,000 | −60% |
| Team | Limit | 5,000 | 2,000 | −60% |
| — | Packaging | AI credit bundles restructured with new annual/monthly billing options and revised pricing tiers (5k-200k credits with annual discounts) | Packaging change | |
Values as written on Relay's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Relay's pricing page (relay.app) from Mar 9, 2026 and Mar 16, 2026; the change is marked near the top of the page, where Professional goes from 5,000 to 2,000 and Team from 5,000 to 2,000.
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The two full-page captures with this change marked up are free with an account.
Relay, the last 90 days
Full history- Jun 2, 2026PackagingRelay shifts to usage-based messaging, upgrades AI to Opus 4.8
- May 27, 2026PackagingRelay adds AI builder credits and workflow limits to pricing tiers
- Apr 3, 2026PackagingRelay slashes free AI credits 60% and hikes add-on bundle prices
- Mar 17, 2026Limit loweredRelay cuts free AI credits by 60% across Professional and Team plans This change
- Jan 12, 2026PackagingRelay Increases Annual Billing Discount from 30% to 50%
Across Finance & Accounting in the same window
All Finance & Accounting changes- RingcentralMar 11Ringcentral Offers Up to 12 Months Free for Small Businesses
- ZoomMar 6Zoom Scheduler Caps Whiteboard and Clips Limits on Scheduler Plans
- TwilioJan 22Twilio Task Router Pricing Soars by 140%, Now $0.06 per Task
- MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
Questions about this change
Did Relay raise prices in March 2026?
No list-price increase was recorded between Mar 9, 2026 and Mar 16, 2026. The change Pulse detected was a packaging change: limit lowered, packaging change.
What changed on Relay's pricing page between Mar 9, 2026 and Mar 16, 2026?
Professional limit: 5,000 → 2,000 (−60%); Team limit: 5,000 → 2,000 (−60%); AI credit bundles restructured with new annual/monthly billing options and revised pricing tiers (5k-200k credits with annual discounts). Pulse compared the captures it took on Mar 9, 2026 and Mar 16, 2026; the before/after table above lists each item as written on the page.
How often does Relay change its pricing?
Pulse recorded 1 other pricing-page change for Relay in the 90 days before this one; the previous change was "Relay Increases Annual Billing Discount from 30% to 50%" on Jan 12, 2026; Relay has been tracked since 2024-11-16.