Product change·Mar 30 → Jun 29, 2026·Q2 2026·Marketing & Content
rapidmail splits support into Basic and Premium tiers by plan
What changed
Feature change
Generic 'Help Centre & tutorials' support line replaced with tiered support levels: Essential and Pay-as-you-go now show 'Basic Support', Performance and Unlimited now show 'Premium Support'
Before and after
Mar 30, 2026 vs Jun 29, 2026Pulse.
100%
What changed
Generic 'Help Centre & tutorials' support line replaced with tiered support levels: Essential and Pay-as-you-go now show 'Basic Support', Performance and Unlimited now show 'Premium Support'
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