Product change·Sep 14 → Sep 21, 2026·Week 39, 2026·Business Operations
PandaDoc: Dedicated Customer Success Manager support removed
Dedicated Customer Success Manager row removed from feature comparison table (previously available on Business/Enterprise, conditions apply)
What changed
Feature removed
Dedicated Customer Success Manager removed from the feature comparison table (was available on Business/Enterprise, conditions apply)
Before and after
Sep 14, 2026 vs Sep 21, 2026Pulse.
100%
What changed
Dedicated Customer Success Manager removed from the feature comparison table (was available on Business/Enterprise, conditions apply)
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Q1 2026 · Pandadoc Removes HIPAA Compliance Option From Business PlanPandadoc adds AI search, extraction, Assistant, doc digest to plan matrix · Week 40, 2026
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Full history →- Week 40, 2026·improvedPandadoc adds AI search, extraction, Assistant, doc digest to plan matrix
- Q1 2026·packagingPandadoc Removes HIPAA Compliance Option From Business Plan
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- Q4 2024·improvedPandadoc Enhances Enterprise Plan with KBA, ID Check, and SMS Verification, While Smart Content Becomes Annual Plan Only
- Q3 2024·packagingPandadoc Renames Essentials Plan to Starter, Signaling a Shift in Pricing Strategy
