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HomeGotoAll changesInRoom Link protocol support changed
GotoProduct change · Feature change · Apr 1 → Jul 4, 2025

Goto Removes H.323 Support from Enterprise Plan, Transitioning to SIP-Only InRoom Link Protocol

Verified Jan 10, 2026Collaboration & ProductivityDirection: neutral
The changeInRoom Link protocol support — changed.
Before · Apr 1H.323 and SIP
After · Jul 4SIP only
changed
1 change2 capturesApr 1, 2025 → Jul 4, 2025

What happened

Between the Apr 1, 2025 and Jul 4, 2025 captures of Goto's pricing page, Pulse recorded one change: InRoom Link protocol support changed from H.323 and SIP to SIP only (H.323 support removed from Enterprise plan). Pulse files it as a product change (feature change) with a neutral direction.

This is the first pricing-page change Pulse has recorded for Goto. Goto has been tracked since 2024-10-01.

In the same window Zoom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Enterprise · FeatureChanged
    H.323 and SIPSIP only

Values as written on Goto's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Goto's pricing page (goto.com) from Apr 1, 2025 and Jul 4, 2025; the change is marked around the middle of the page, where "H.323 and SIP" becomes "SIP only".

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The two full-page captures with this change marked up are free with an account.

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Goto, pricing history

Full history
  1. Sep 7, 2026packagingGoto slashes Shared Contact Limit on CX Complete from 1B to 1M
  2. Apr 27, 2026packagingGoto Removes No Meeting Time Limits From All Plan Comparisons
  3. Jan 10, 2026improvedGoto Introduces Quick Polls Feature to Professional, Business, and Enterprise Plans
  4. Q2 2025improvedGoto Removes H.323 Support from Enterprise Plan, Transitioning to SIP-Only InRoom Link Protocol · this change

Across Collaboration & Productivity in the same window

All Collaboration & Productivity changes
  1. ZoomJan 11Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
  2. ZoomJan 11Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
  3. ZoomJan 11Zoom Pro Plan Price Increases by 6.7% Annually, Now $159.96/Year or $15.99/Month
  4. ZoomJan 11Zoom Implements Significant Price Hikes: Business Plan Up 10% and Business Plus Plan Up 8%
  5. ZoomJan 11Zoom Enhances Pro Plan with Unlimited AI Companion Use and Cross-Platform Availability

Questions about this change

Did Goto raise prices in July 2025?

No list-price increase was recorded between Apr 1, 2025 and Jul 4, 2025. The change Pulse detected was a product change: feature change.

What changed on Goto's pricing page between Apr 1, 2025 and Jul 4, 2025?

Enterprise feature: H.323 and SIP → SIP only, changed. Pulse compared the captures it took on Apr 1, 2025 and Jul 4, 2025; the before/after table above lists each item as written on the page.

How often does Goto change its pricing?

Pulse recorded 0 other pricing-page changes for Goto in the 90 days before this one; Goto has been tracked since 2024-10-01.