Canny rebrands free plan as AI-powered feedback capture
What happened
Between the Jun 29, 2026 and Jul 6, 2026 captures of Canny's pricing page, Pulse recorded one change: Free plan's descriptive tagline changed from emphasizing free feedback capture to emphasizing AI-powered feedback capture; no pricing or feature list changes. Pulse files it as a product change (positioning) with a neutral direction. The current page lists Pro at $79.
It lands 28 days after Canny's previous change, "Canny quietly drops Roadmaps feature from plan comparison grid" (Jun 8, 2026). Canny has been tracked since 2026-05-05.
In the same window Microsoft, HubSpot, Drift, Zendesk and Intercom also changed their Project Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · PositioningChanged
Beforeemphasizing free feedback capture
Afteremphasizing AI-powered feedback capture
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Positioning | emphasizing free feedback capture | emphasizing AI-powered feedback capture | Changed |
Values as written on Canny's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Canny's pricing page (canny.io) from Jun 29, 2026 and Jul 6, 2026; the change is marked near the top of the page, where "emphasizing free feedback capture" becomes "emphasizing AI-powered feedback capture".
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The two full-page captures with this change marked up are free with an account.
Canny, the last 90 days
Full history- Jul 6, 2026packagingCanny rebrands free plan as AI-powered feedback capture · this change
- Jun 8, 2026improvedCanny quietly drops Roadmaps feature from plan comparison grid
Across Project Management in the same window
All Project Management changes- MicrosoftJul 6Microsoft Copilot bundles Business Premium, Standard plans with Copilot access
- HubSpotJul 3HubSpot Suiteenterprise: New AEO product launched + Starter price cut $9→$7/mo/seat
- DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
- IntercomJun 8Intercom deepens Early Stage discount to 93% off, adds free Fin year
Questions about this change
Did Canny raise prices in July 2026?
No list-price increase was recorded between Jun 29, 2026 and Jul 6, 2026. The change Pulse detected was a product change: positioning.
What changed on Canny's pricing page between Jun 29, 2026 and Jul 6, 2026?
Positioning: emphasizing free feedback capture → emphasizing AI-powered feedback capture, changed. Pulse compared the captures it took on Jun 29, 2026 and Jul 6, 2026; the before/after table above lists each item as written on the page.
How often does Canny change its pricing?
Pulse recorded 1 other pricing-page change for Canny in the 90 days before this one; the previous change was "Canny quietly drops Roadmaps feature from plan comparison grid" on Jun 8, 2026; Canny has been tracked since 2026-05-05.