Botpress Introduces Managed Plan at $1495/mo with Custom Development and Priority Support, Transforming Enterprise Offerings
What happened
Between the Oct 5, 2025 and Jan 1, 2026 captures of Botpress's pricing page, Pulse recorded 10 changes: Enterprise plan pricing changed from 'Starting at $2000/mo on a 3-year term' to 'Custom' pricing; Enterprise plan: All three existing features (Whiteglove onboarding, Custom workspace limits, Dedicated support manager) received detailed expanded descriptions; Team plan: Custom analytics feature added - 'Create custom dashboards and metrics to track your bot's performance'; Managed plan introduced at $1495/mo ($995/mo annually) with custom development, ongoing maintenance, system integration, priority support, monthly strategy calls, and team training sessions; Plus plan: Human handoff feature description expanded from 'Live agent handoff' to detailed description 'Seamlessly let a human agent take over the chat when needed'; Plus plan: Conversation insights feature added - 'Get AI-powered insights about the conversations your agent is having, like sentiment analysis and outcomes'; Plus plan: Technical support feature expanded from 'Live-chat support' to 'Technical support via live chat' with detailed description; Annual billing discount increased from 'Save 10%' to 'Save up to 33%'; Plus plan: Proactive chat bubble feature added - 'Your Webchat widget can automatically greet or prompt visitors'; Plus plan: Watermark removal feature added - 'Remove the Powered by Botpress branding from the chat widget'. Pulse files it as a pricing change (price hidden, feature change, feature added, new plan, discount change) with a downward direction. Pulse's latest capture (Sep 28, 2026) lists Plus at $150 and Team at $750.
Botpress's previous recorded change was "Botpress Unveils Enterprise Plan Starting at $2000/Month on 3-Year Term, Moving from 'Contact Us' to Transparent Pricing" (Q3 2025). Before that Pulse recorded "Botpress Introduces Plus Plan with Increased Capacity and Enhanced Features at $89/month" (Q1 2025), "Botpress Reduces Pay-as-You-Go Plan Capacity: Incoming Messages Cut from 2,000 to 500 per Month" (Q4 2024) and "Botpress Reduces Pay-As-You-Go Plan Saved Versions from 5 to 3 While Enhancing Team Plan with Live Agent Handoff and More Saved Versions" (Q3 2024). Botpress has been tracked since 2024-10-01.
In the same window Drift also changed their AI & Machine Learning pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · Price visibilityReworded
BeforeStarting at $2000/mo on a 3-year term
AfterCustom
- Enterprise · FeatureFeature change
Enterprise plan: All three existing features (Whiteglove onboarding, Custom workspace limits, Dedicated support manager) received detailed expanded descriptions
- Team · FeatureAdded
BeforeNot listed
After- 'Create custom dashboards and metrics
- Team · PlanAddedNo Managed planManaged plan
- Plus · FeatureFeature change
Plus plan: Human handoff feature description expanded from 'Live agent handoff' to detailed description 'Seamlessly let a human agent take over the chat when needed'
- Plus · FeatureFeature added
Plus plan: Conversation insights feature added - 'Get AI-powered insights about the conversations your agent is having, like sentiment analysis and outcomes'
- Plus · FeatureReworded
BeforeLive-chat support
AfterTechnical support via live chat
- — · DiscountRewordedSave 10%Save up to 33%
- Plus · FeatureAdded
BeforeNot listed
After- 'Your Webchat widget can automatically greet or prompt visitors'
- Plus · FeatureAdded
BeforeNot listed
After- 'Remove the Powered by Botpress branding
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Price visibility | Starting at $2000/mo on a 3-year term | Custom | Reworded |
| Enterprise | Feature | Enterprise plan: All three existing features (Whiteglove onboarding, Custom workspace limits, Dedicated support manager) received detailed expanded descriptions | Feature change | |
| Team | Feature | Not listed | - 'Create custom dashboards and metrics | Added |
| Team | Plan | No Managed plan | Managed plan | Added |
| Plus | Feature | Plus plan: Human handoff feature description expanded from 'Live agent handoff' to detailed description 'Seamlessly let a human agent take over the chat when needed' | Feature change | |
| Plus | Feature | Plus plan: Conversation insights feature added - 'Get AI-powered insights about the conversations your agent is having, like sentiment analysis and outcomes' | Feature added | |
| Plus | Feature | Live-chat support | Technical support via live chat | Reworded |
| — | Discount | Save 10% | Save up to 33% | Reworded |
| Plus | Feature | Not listed | - 'Your Webchat widget can automatically greet or prompt visitors' | Added |
| Plus | Feature | Not listed | - 'Remove the Powered by Botpress branding | Added |
Values as written on Botpress's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Botpress's pricing page (botpress.com) from Oct 5, 2025 and Jan 1, 2026; the change is marked on the page, where "Starting at $2000/mo on a 3-year term" becomes "Custom".
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Botpress, pricing history
Full history- Apr 7, 2026packagingBotpress Raises Managed Plan Price 25% as Introductory Period Ends
- Apr 3, 2026packagingBotpress Slashes Plan Prices Up to 33% in Major Pricing Page Overhaul
- Mar 3, 2026packagingBotpress cuts Team plan by $50/mo, drops Managed plan to $995
- Jan 13, 2026improvedBotpress Introduces Managed Plan at $1495/mo with Custom Development and Priority Support, Transforming Enterprise Offerings · this change
- Q3 2025packagingBotpress Unveils Enterprise Plan Starting at $2000/Month on 3-Year Term, Moving from 'Contact Us' to Transparent Pricing
- Q1 2025improvedBotpress Introduces Plus Plan with Increased Capacity and Enhanced Features at $89/month
- Q4 2024packagingBotpress Reduces Pay-as-You-Go Plan Capacity: Incoming Messages Cut from 2,000 to 500 per Month
- Q3 2024packagingBotpress Reduces Pay-As-You-Go Plan Saved Versions from 5 to 3 While Enhancing Team Plan with Live Agent Handoff and More Saved Versions
- Q2 2024packagingBotpress Enhances Team Plan with Real-Time Collaboration and Custom Analytics Features
- Q1 2024packagingBotpress Introduces Always Alive Add-on at $5/Month per Bot and Updates Pricing Terminology for Clarity
Across AI & Machine Learning in the same window
All AI & Machine Learning changes- DriftJan 11Drift Discontinues All Major Pricing Plans, Shifts to Salesloft's Custom Package-Based Model
- DriftJan 11Drift Introduces Forecast Add-On for Predictable Revenue Generation, Enhancing Sales Performance
- DriftJan 11Drift Introduces Game-Changing Account Agents Add-On for Automated Research and Lead Generation
Questions about this change
Did Botpress raise prices in January 2026?
No list-price increase was recorded between Oct 5, 2025 and Jan 1, 2026. The change Pulse detected was a pricing change: price hidden, feature change, feature added, new plan, discount change.
What changed on Botpress's pricing page between Oct 5, 2025 and Jan 1, 2026?
Enterprise price visibility: Starting at $2000/mo on a 3-year term → Custom, reworded; Enterprise plan: All three existing features (Whiteglove onboarding, Custom workspace limits, Dedicated support manager) received detailed expanded descriptions; Team feature: Not listed → - 'Create custom dashboards and metrics, added; Team plan: No Managed plan → Managed plan, added; Plus plan: Human handoff feature description expanded from 'Live agent handoff' to detailed description 'Seamlessly let a human agent take over the chat when needed'; Plus plan: Conversation insights feature added - 'Get AI-powered insights about the conversations your agent is having, like sentiment analysis and outcomes'; Plus feature: Live-chat support → Technical support via live chat, reworded; discount: Save 10% → Save up to 33%, reworded; Plus feature: Not listed → - 'Your Webchat widget can automatically greet or prompt visitors', added; Plus feature: Not listed → - 'Remove the Powered by Botpress branding, added. Pulse compared the captures it took on Oct 5, 2025 and Jan 1, 2026; the before/after table above lists each item as written on the page.
How often does Botpress change its pricing?
Pulse recorded 0 other pricing-page changes for Botpress in the 90 days before this one; the previous change was "Botpress Unveils Enterprise Plan Starting at $2000/Month on 3-Year Term, Moving from 'Contact Us' to Transparent Pricing" in Q3 2025; Botpress has been tracked since 2024-10-01.
