Product change·Apr 1 → Jul 1, 2024·Q2 2024·Sales & Customer Relationship Management (CRM)
Aircall Enhances Professional Plan with Smart Routing and Queue Call Back Features
What changed
Feature added
Smart routing added to Professional plan's advanced support features (now includes 'queue call back and smart routing')
Before and after
Apr 1, 2024 vs Jul 1, 2024Pulse.
100%
What changed
Smart routing added to Professional plan's advanced support features (now includes 'queue call back and smart routing')
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Q1 2024 · Aircall Upgrades SMS to MMS Support While Renaming AI Starter Add-on to Aircall AI Add-on at $9/licenseAircall Introduces Trending Topics Feature to Enhance AI Add-on Functionality · Q3 2024
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