Act!! adds RingCentral integration, narrows SMS to appointment reminders
Added RingCentral integration (calling, texting, customer communications) to Professional/Ultimate plan feature list and front-office apps table; separately, 'SMS Text Messaging' was narrowed and renamed to 'SMS Appointment Reminders' (automated reminders only, no longer general promotional/order-update texting)
What changed
Added RingCentral integration (calling, texting, customer communications) to Professional/Ultimate plan feature list and front-office apps table; separately, 'SMS Text Messaging' was narrowed and renamed to 'SMS Appointment Reminders' (automated reminders only, no longer general promotional/order-update texting)
Before and after
Oct 5, 2026 vs Oct 12, 2026Added RingCentral integration (calling, texting, customer communications) to Professional/Ultimate plan feature list and front-office apps table; separately, 'SMS Text Messaging' was narrowed and renamed to 'SMS Appointment Reminders' (automated reminders only, no longer general promotional/order-update texting)
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