Zoom Expands Pro Plan User Limit by 1000%, Enhancing Accessibility for Small Teams
What happened
Between the Oct 1, 2024 and Jan 1, 2025 captures of Zoom's pricing page, Pulse recorded 2 changes: Business plan restructured from 10-250 users range to 10 Users Minimum (upper limit removed); Pro plan user limit increased from 1-9 users to 1-99 users (1000% increase in maximum capacity). Pulse files it as a packaging change (limit increase) with an upward direction. Pulse's latest capture (Sep 28, 2026) lists Workplace Pro at $14.16, Workplace Business at $18.33, ZoomMate at $20, Large Meeting at $50 and Cloud Storage at $10.
Zoom's previous recorded change was "Zoom Discontinues Business Plus Plan, Restructuring Pricing Options for Users" (Q3 2024). Zoom has been tracked since 2023-11-15.
In the same window Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Business · LimitChanged10-250 users range10 Users Minimum
- Pro · LimitChanged1-9 users1-99 users
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Business | Limit | 10-250 users range | 10 Users Minimum | Changed |
| Pro | Limit | 1-9 users | 1-99 users | Changed |
Values as written on Zoom's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zoom's pricing page (zoom.com) from Oct 1, 2024 and Jan 1, 2025; the change is marked on the page, where "10-250 users range" becomes "10 Users Minimum".
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Zoom, the last 90 days
Full history- Q1 2025decreaseZoom Events Webinars Plan Sees Significant 17% Price Drop to $79/month
- Q1 2025improvedZoom Phone Limits SMS & MMS Features to Unlimited Plan for US & Canada Users
- Dec 2024increaseZoom Events Implements 20% Price Increase for Webinars, Raising Monthly Subscription to $94.99
- Q4 2024improvedZoom Expands Pro Plan User Limit by 1000%, Enhancing Accessibility for Small Teams · this change
- Q3 2024packagingZoom Discontinues Business Plus Plan, Restructuring Pricing Options for Users
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- SlackJan 10Slack Introduces Premium Workflows Usage Limits Across Plans, Enhancing Workflow Management and Cost Efficiency
- SlackJan 10Slack Introduces AI Add-On for Enterprise Grid Plans, Enhancing Collaboration with New Features
- SlackJan 10Slack Enhances Enterprise Grid with Built-in Directory for Seamless Team Member Search
- SlackJan 10Slack Introduces Advanced AI Tier in Business+ Plan, Enhancing AI Capabilities Across All Pricing Plans
- SlackJan 10Slack Free Plan Now Offers Unlimited Workflows, Enhancing Accessibility and Functionality for Users
Questions about this change
Did Zoom raise prices in January 2025?
No list-price increase was recorded between Oct 1, 2024 and Jan 1, 2025. The change Pulse detected was a packaging change: limit increase.
What changed on Zoom's pricing page between Oct 1, 2024 and Jan 1, 2025?
Business limit: 10-250 users range → 10 Users Minimum, changed; Pro limit: 1-9 users → 1-99 users, changed. Pulse compared the captures it took on Oct 1, 2024 and Jan 1, 2025; the before/after table above lists each item as written on the page.
How often does Zoom change its pricing?
Pulse recorded 2 other pricing-page changes for Zoom in the 90 days before this one; the previous change was "Zoom Discontinues Business Plus Plan, Restructuring Pricing Options for Users" in Q3 2024; Zoom has been tracked since 2023-11-15.