Zapier Limits Team Plan to 25 Users, Moves Unlimited Users to Enterprise Plan
What happened
Between the Jan 1, 2025 and Apr 11, 2025 captures of Zapier's pricing page, Pulse recorded 5 changes: Unlimited users feature moved from Team plan to Enterprise plan only; SAML SSO moved from Team plan paid add-on to included Team plan feature; Promotional banner for Pro bundle discount removed from pricing page header; Team plan user limit reduced from unlimited to 25 users; Professional plan now includes live chat support (in addition to email support) for users on 2,000+ task tier. Pulse files it as a pricing change (feature change, discount removed, limit decrease, feature added) with a downward direction. Pulse's latest capture (Sep 28, 2026) lists Professional at $19.99, Team at $69, Agents Pro at $33.33, Chatbots Pro at $13.33 and Chatbots Advanced at $66.67.
Zapier's previous recorded change was "Zapier Chatbots Launches All-in-One Automation Starter Kit Bundle, Simplifying Product Offerings and Branding" (Q1 2025). Before that Pulse recorded "Zapier Renames Enterprise Plan Support Feature to 'Technical Account Manager'" (Q4 2024). Zapier has been tracked since 2024-10-01.
In the same window Ifttt also changed their Software Development & Testing pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Team, Enterprise · FeatureChangedTeam planEnterprise plan only
- Team · FeatureChanged
BeforeTeam plan paid add-on
Afterincluded Team plan feature
- — · DiscountRemoved
BeforePromotional banner for Pro bundle discount
AfterNot listed
- Team · LimitChangedunlimited25 users
- Professional · FeatureAddedNo live chat supportlive chat support
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Team, Enterprise | Feature | Team plan | Enterprise plan only | Changed |
| Team | Feature | Team plan paid add-on | included Team plan feature | Changed |
| — | Discount | Promotional banner for Pro bundle discount | Not listed | Removed |
| Team | Limit | unlimited | 25 users | Changed |
| Professional | Feature | No live chat support | live chat support | Added |
Values as written on Zapier's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zapier's pricing page (zapier.com) from Jan 1, 2025 and Apr 11, 2025; the change is marked near the top of the page, where "Team plan" becomes "Enterprise plan only".
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The two full-page captures with this change marked up are free with an account.
Zapier, the last 90 days
Full history- Q3 2025improvedZapier Transforms Pricing Structure: Discontinues $20 Add-Ons, Now Includes All Tools in Base Plans at No Extra Cost
- Q2 2025improvedZapier Chatbots Launches Agents Beta: Custom AI Agents Enhance Automation Across 7,000+ Apps
- Q2 2025packagingZapier Introduces New $50/mo Zapier Agents Add-on in Beta
- Q1 2025improvedZapier Limits Team Plan to 25 Users, Moves Unlimited Users to Enterprise Plan · this change
- Q1 2025improvedZapier Chatbots Launches All-in-One Automation Starter Kit Bundle, Simplifying Product Offerings and Branding
- Q4 2024improvedZapier Renames Enterprise Plan Support Feature to 'Technical Account Manager'
Across Software Development & Testing in the same window
All Software Development & Testing changes- IftttJan 21Ifttt Increases Pro Plan Annual Price by 13% from $30.99 to $34.99, Reduces Annual Billing Discount to 17%
- IftttJan 21Ifttt Pro+ Plan Annual Price Cut by 32% to $101.88, Major Savings for Users!
- IftttJan 21Ifttt Pro Plan Monthly Price Increased by 20% to $2.99, Annual Price Up 20% to $35.88
Questions about this change
Did Zapier raise prices in April 2025?
No list-price increase was recorded between Jan 1, 2025 and Apr 11, 2025. The change Pulse detected was a pricing change: feature change, discount removed, limit decrease, feature added.
What changed on Zapier's pricing page between Jan 1, 2025 and Apr 11, 2025?
Team, Enterprise feature: Team plan → Enterprise plan only, changed; Team feature: Team plan paid add-on → included Team plan feature, changed; discount: Promotional banner for Pro bundle discount → Not listed, removed; Team limit: unlimited → 25 users, changed; Professional feature: No live chat support → live chat support, added. Pulse compared the captures it took on Jan 1, 2025 and Apr 11, 2025; the before/after table above lists each item as written on the page.
How often does Zapier change its pricing?
Pulse recorded 2 other pricing-page changes for Zapier in the 90 days before this one; the previous change was "Zapier Chatbots Launches All-in-One Automation Starter Kit Bundle, Simplifying Product Offerings and Branding" in Q1 2025; Zapier has been tracked since 2024-10-01.