Zapier Renames Enterprise Plan Support Feature to 'Technical Account Manager'
What happened
Between the Oct 1, 2024 and Jan 1, 2025 captures of Zapier's pricing page, Pulse recorded one change: Enterprise plan support feature renamed from 'Designated Technical Support' to 'Technical Account Manager'. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Sep 28, 2026) lists Professional at $19.99, Team at $69, Agents Pro at $33.33, Chatbots Pro at $13.33 and Chatbots Advanced at $66.67.
Zapier's previous recorded change was "Zapier Rebrands Premium Add-ons to Pro Add-ons for Interfaces, Tables, and Chatbots" (Q3 2024). Zapier has been tracked since 2024-10-01.
In the same window Ifttt also changed their Software Development & Testing pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · FeatureReworded
BeforeDesignated Technical Support
AfterTechnical Account Manager
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Feature | Designated Technical Support | Technical Account Manager | Reworded |
Values as written on Zapier's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zapier's pricing page (zapier.com) from Oct 1, 2024 and Jan 1, 2025; the change is marked on the page, where "Designated Technical Support" becomes "Technical Account Manager".
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The two full-page captures with this change marked up are free with an account.
Zapier, the last 90 days
Full history- Q2 2025packagingZapier Introduces New $50/mo Zapier Agents Add-on in Beta
- Q1 2025improvedZapier Limits Team Plan to 25 Users, Moves Unlimited Users to Enterprise Plan
- Q1 2025improvedZapier Chatbots Launches All-in-One Automation Starter Kit Bundle, Simplifying Product Offerings and Branding
- Q4 2024improvedZapier Renames Enterprise Plan Support Feature to 'Technical Account Manager' · this change
- Q3 2024packagingZapier Rebrands Premium Add-ons to Pro Add-ons for Interfaces, Tables, and Chatbots
Across Software Development & Testing in the same window
All Software Development & Testing changes- IftttJan 21Ifttt Increases Pro Plan Annual Price by 13% from $30.99 to $34.99, Reduces Annual Billing Discount to 17%
- IftttJan 21Ifttt Pro+ Plan Annual Price Cut by 32% to $101.88, Major Savings for Users!
- IftttJan 21Ifttt Pro Plan Monthly Price Increased by 20% to $2.99, Annual Price Up 20% to $35.88
Questions about this change
Did Zapier raise prices in January 2025?
No list-price increase was recorded between Oct 1, 2024 and Jan 1, 2025. The change Pulse detected was a product change: feature change.
What changed on Zapier's pricing page between Oct 1, 2024 and Jan 1, 2025?
Enterprise feature: Designated Technical Support → Technical Account Manager, reworded. Pulse compared the captures it took on Oct 1, 2024 and Jan 1, 2025; the before/after table above lists each item as written on the page.
How often does Zapier change its pricing?
Pulse recorded 1 other pricing-page change for Zapier in the 90 days before this one; the previous change was "Zapier Rebrands Premium Add-ons to Pro Add-ons for Interfaces, Tables, and Chatbots" in Q3 2024; Zapier has been tracked since 2024-10-01.