Plivo Slashes Voice AI Agent Pricing 78% in Major Platform Overhaul
What happened
Between the Mar 23, 2026 and Mar 30, 2026 captures of Plivo's pricing page, Pulse recorded one change: WhatsApp and communication channel pricing restructured. WhatsApp Call rates decreased; phone numbers and chat channels moved to unified per-minute billing model. Pulse files it as a packaging change (package change) with a neutral direction. Pulse's latest capture (Aug 24, 2026) lists Enterprise at $1,000.
This is the first pricing-page change Pulse has recorded for Plivo. Plivo has been tracked since 2026-03-02.
In the same window Twilio also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- WhatsApp Call · PackagingPackage change
WhatsApp and communication channel pricing restructured. WhatsApp Call rates decreased; phone numbers and chat channels moved to unified per-minute billing model.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| WhatsApp Call | Packaging | WhatsApp and communication channel pricing restructured. WhatsApp Call rates decreased; phone numbers and chat channels moved to unified per-minute billing model. | Package change | |
Values as written on Plivo's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Plivo's pricing page (plivo.com) from Mar 23, 2026 and Mar 30, 2026; the change is marked in the lower part of the page.
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Plivo, pricing history
Full history- Jun 2, 2026decreasePlivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…
- May 11, 2026packagingPlivo removes Call Insights add-ons, drops $0.0025/min Premium tier
- Apr 9, 2026packagingPlivo drops phone number pricing, rebrands Pro plan to Pay as you go
- Apr 1, 2026packagingPlivo Slashes Voice AI Agent Pricing 78% in Major Platform Overhaul · this change
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- TwilioJan 22Twilio Task Router Pricing Soars by 140%, Now $0.06 per Task
- TwilioJan 22Twilio Reveals ConversationRelay Pricing at $0.07/min and Increases Studio Pricing by 150%
- TwilioJan 21Twilio Launches Video API with Competitive Pricing at $0.004/min for Video Calls
- TwilioJan 21Twilio Launches TaskRouter: New Skills-Based Routing System with Free Tier for First 100 Tasks
- TwilioJan 21Twilio Launches Interconnect Product for Secure Communications with Inbound Caller ID Requests Starting at $0.01
Questions about this change
Did Plivo raise prices in March 2026?
No list-price increase was recorded between Mar 23, 2026 and Mar 30, 2026. The change Pulse detected was a packaging change: package change.
What changed on Plivo's pricing page between Mar 23, 2026 and Mar 30, 2026?
WhatsApp and communication channel pricing restructured. WhatsApp Call rates decreased; phone numbers and chat channels moved to unified per-minute billing model. Pulse compared the captures it took on Mar 23, 2026 and Mar 30, 2026; the before/after table above lists each item as written on the page.
How often does Plivo change its pricing?
Pulse recorded 0 other pricing-page changes for Plivo in the 90 days before this one; Plivo has been tracked since 2026-03-02.