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Packaging change·Mar 23 → Mar 30, 2026·Week 14, 2026·Cloud & DevOps

Plivo Slashes Voice AI Agent Pricing 78% in Major Platform Overhaul

PlivoPackagingPackage change

What changed

Package change

WhatsApp and communication channel pricing restructured. WhatsApp Call rates decreased; phone numbers and chat channels moved to unified per-minute billing model.

Before and after

Mar 23, 2026 vs Mar 30, 2026
Pulse.
100%
What changed

WhatsApp and communication channel pricing restructured. WhatsApp Call rates decreased; phone numbers and chat channels moved to unified per-minute billing model.

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Plivo drops phone number pricing, rebrands Pro plan to Pay as you go · Week 15, 2026

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Full history →
  1. Week 35, 2026·packaging
    Plivo cuts Voice AI Agent rate to $0.03/min, telephony now billed separately
  2. Week 30, 2026·packaging
    Plivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise
  3. Q2 2026·packaging
    Plivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%)
  4. Week 23, 2026·decrease
    Plivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…
  5. Week 20, 2026·packaging
    Plivo removes Call Insights add-ons, drops $0.0025/min Premium tier