Livekit Restructures Telephony Pricing with New Local and Toll-Free Number Options
What happened
Between the Oct 5, 2025 and Jan 1, 2026 captures of Livekit's pricing page, Pulse recorded 5 changes: Agent observability events metric added - 100K/500K/5M entries included by tier; Agent observability feature added as new capability (Beta, free until January 1, 2026); Telephony section restructured - SIP participant minutes replaced with dedicated US local and toll-free phone number pricing; Agent session recordings metric added - 1,000/5,000/50,000 minutes included by tier; Agent session per-minute rate decreased from $0.014/min to $0.01/min (28.6% decrease). Pulse files it as a pricing change (threshold added, feature added, package change, price decrease) with a downward direction. Pulse's latest capture (Oct 26, 2026) lists Ship at $50 and Scale at $500.
Livekit's previous recorded change was "Livekit Transitions to AI Agent-Centric Pricing Model, Introducing Agent Session Minutes and Inference Credits" (Q3 2025). Before that Pulse recorded "Livekit Introduces DPA Availability for All Plans, Enhancing Compliance and Flexibility for Users" (Q2 2025), "Livekit Introduces Concurrent Imports and Exports Limits for Enhanced Plans, Boosting Scalability and Flexibility" (Q1 2025) and "Livekit Introduces 45,000 SIP Minutes Telephony with Overage Pricing in Scale Plan" (Dec 2024). Livekit has been tracked since 2025-01-03.
In the same window Zoom also changed their Software Development & Testing pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · LimitAdded
BeforeNot listed
After- 100K/500K/5M entries included by tier
- — · FeatureAdded
BeforeNo Agent observability feature
AfterAgent observability feature
- — · PackagingPackage change
Telephony section restructured - SIP participant minutes replaced with dedicated US local and toll-free phone number pricing
- — · LimitAddedNo - 1- 1
- — · Price−29%$0.014/min$0.01/min
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Limit | Not listed | - 100K/500K/5M entries included by tier | Added |
| — | Feature | No Agent observability feature | Agent observability feature | Added |
| — | Packaging | Telephony section restructured - SIP participant minutes replaced with dedicated US local and toll-free phone number pricing | Package change | |
| — | Limit | No - 1 | - 1 | Added |
| — | Price | $0.014/min | $0.01/min | −29% |
Values as written on Livekit's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Livekit's pricing page (livekit.io) from Oct 5, 2025 and Jan 1, 2026; the change is marked around the middle of the page, where price reads $0.014/min and then $0.01/min.
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The two full-page captures with this change marked up are free with an account.
Livekit, pricing history
Full history- Mar 26, 2026improvedLivekit Adds AI-Powered Speaker Isolation for Background Voice Suppression
- Feb 16, 2026improvedLivekit rebrands Inference, adds Scale plan discounts
- Week 2, 2026improvedLivekit Begins Billing for Agent Observability After Beta
- Jan 12, 2026packagingLivekit Restructures Telephony Pricing with New Local and Toll-Free Number Options · this change
- Q3 2025packagingLivekit Transitions to AI Agent-Centric Pricing Model, Introducing Agent Session Minutes and Inference Credits
- Q2 2025improvedLivekit Introduces DPA Availability for All Plans, Enhancing Compliance and Flexibility for Users
- Q1 2025improvedLivekit Introduces Concurrent Imports and Exports Limits for Enhanced Plans, Boosting Scalability and Flexibility
- Dec 2024improvedLivekit Introduces 45,000 SIP Minutes Telephony with Overage Pricing in Scale Plan
Across Software Development & Testing in the same window
All Software Development & Testing changes- ZoomJan 11Zoom Discontinues Key Add-ons, Including Webinars and Phone Power Pack, While Expanding Large Meeting Capacity to 5,000 Participants
- ZoomJan 11Zoom Introduces AI-First Task Management and Workflow Automation Across Business and Pro Plans
- ZoomJan 11Zoom Pro Plan Price Increases by 6.7% Annually, Now $159.96/Year or $15.99/Month
- ZoomJan 11Zoom Implements Significant Price Hikes: Business Plan Up 10% and Business Plus Plan Up 8%
- ZoomJan 11Zoom Enhances Pro Plan with Unlimited AI Companion Use and Cross-Platform Availability
Questions about this change
Did Livekit raise prices in January 2026?
No — prices went down. Between Oct 5, 2025 and Jan 1, 2026 Livekit's pricing page showed 1 price cut: $0.014/min → $0.01/min (−29%).
What changed on Livekit's pricing page between Oct 5, 2025 and Jan 1, 2026?
Limit: Not listed → - 100K/500K/5M entries included by tier, added; feature: No Agent observability feature → Agent observability feature, added; Telephony section restructured - SIP participant minutes replaced with dedicated US local and toll-free phone number pricing; limit: No - 1 → - 1, added; price: $0.014/min → $0.01/min (−29%). Pulse compared the captures it took on Oct 5, 2025 and Jan 1, 2026; the before/after table above lists each item as written on the page.
How often does Livekit change its pricing?
Pulse recorded 1 other pricing-page change for Livekit in the 90 days before this one; the previous change was "Livekit Transitions to AI Agent-Centric Pricing Model, Introducing Agent Session Minutes and Inference Credits" in Q3 2025; Livekit has been tracked since 2025-01-03.