JumpCloud: plan lineup restructured into three Platform packages
What happened
Between the Dec 29, 2025 and Mar 30, 2026 captures of Jumpcloud's pricing page, Pulse recorded one change: JumpCloud replaced its per-product package cards with a three-tier Platform lineup. Platform Essentials is new and capped at a 300-user maximum; it sits below Platform and Platform Prime, all quoted at Contact Sales. The previous Core Directory and For MSPs packages no longer appear. In detail: Pricing page restructured: Core Directory and For MSPs plans removed; Platform Essentials added (300-user max); Device + Identity renamed to Device Identity Management. Existing prices unchanged. Pulse files it as a packaging change (package change) with a neutral direction. Pulse's latest capture (Jun 30, 2026) lists Device Management at $9, SSO at $11, Device Identity Management at $13, Premium Support (À La Carte) at $2 and Multi-Factor Authentication (MFA) (À La Carte) at $3.
Jumpcloud's previous recorded change was "Jumpcloud Hides Pricing for Platform and Platform Prime Plans, Renames Platform Tier to Enterprise" (Q2 2025). Before that Pulse recorded "Jumpcloud Introduces SaaS Management Features in Platform Prime Plan, Enhancing SaaS Discovery and Access Control" (Q4 2024) and "Jumpcloud Introduces Device Identity Package at $13/user/mo, Combining Device Management and MFA for Enhanced Security" (Q2 2024). Jumpcloud has been tracked since 2024-10-01.
In the same window Auth0, Okta and Duo also changed their Cybersecurity & Identity Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Platform Essentials, Device Identity Management · PackagingRenamed
BeforeDevice + Identity
AfterDevice Identity Management
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Platform Essentials, Device Identity Management | Packaging | Device + Identity | Device Identity Management | Renamed |
Values as written on Jumpcloud's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Jumpcloud's pricing page (jumpcloud.com) from Dec 29, 2025 and Mar 30, 2026; the change is marked near the top of the page, where "Device + Identity" becomes "Device Identity Management".
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The two full-page captures with this change marked up are free with an account.
Jumpcloud, pricing history
Full history- Jul 3, 2026packagingJumpCloud: New Agentic IAM feature + Access Requests add-on ($5/mo)
- May 5, 2026improvedJumpcloud rolls out Agentic IAM across all tiers, adds $5 Access Requests
- Apr 3, 2026packagingJumpCloud: plan lineup restructured into three Platform packages · this change
- Q2 2025packagingJumpcloud Hides Pricing for Platform and Platform Prime Plans, Renames Platform Tier to Enterprise
- Q4 2024improvedJumpcloud Introduces SaaS Management Features in Platform Prime Plan, Enhancing SaaS Discovery and Access Control
- Q2 2024packagingJumpcloud Introduces Device Identity Package at $13/user/mo, Combining Device Management and MFA for Enhanced Security
Across Cybersecurity & Identity Management in the same window
All Cybersecurity & Identity Management changesQuestions about this change
Did Jumpcloud raise prices in March 2026?
No list-price increase was recorded between Dec 29, 2025 and Mar 30, 2026. The change Pulse detected was a packaging change: package change.
What changed on Jumpcloud's pricing page between Dec 29, 2025 and Mar 30, 2026?
Platform Essentials, Device Identity Management packaging: Device + Identity → Device Identity Management, renamed. Pulse compared the captures it took on Dec 29, 2025 and Mar 30, 2026; the before/after table above lists each item as written on the page.
How often does Jumpcloud change its pricing?
Pulse recorded 0 other pricing-page changes for Jumpcloud in the 90 days before this one; the previous change was "Jumpcloud Hides Pricing for Platform and Platform Prime Plans, Renames Platform Tier to Enterprise" in Q2 2025; Jumpcloud has been tracked since 2024-10-01.