JumpCloud is a SaaS company that provides cloud-based directory services, enabling organizations to securely manage user identities, devices, and access to resources.
Pricing Change History
6 changesNew "Access Requests" add-on introduced at $5.00/month, available on the Platform Prime tier only. New "Agentic IAM Lifecycle Management" feature category added to the Identity & Access Management section of the pricing page, positioned ahead of the existing Cloud Directory offering.
Quarterly roll-up · includes May 4 weekly
Agentic IAM Lifecycle Management and Access Requests added to the IAM feature comparison table; Agentic IAM included in Platform Essentials, Platform, and Platform Prime; Access Requests ($5.00/mo) in Platform Prime only.
Pricing page restructured: Core Directory and For MSPs plans removed; Platform Essentials added (300-user max); Device + Identity renamed to Device Identity Management. Existing prices unchanged.
SaaS Management capabilities added to Platform Prime plan, including SaaS Discovery and SaaS Access Control
Device Identity package introduced at $13/user/mo billed annually (or $15/mo billed monthly) - combines device management with identity management and MFA for devices
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Ask anything about Jumpcloud's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Device Management | Plan | $9 /user/mobilled annually · $11 billed monthly |
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| SSO | Plan | $11 /user/mobilled annually · $13 billed monthly |
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| Device Identity Management | Plan | $13 /user/mobilled annually · $15 billed monthly |
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| Privileged Access Management | Plan | Contact |
| Platform | Plan | Contact |
| Platform Essentials | Plan | Contact |
| Platform Prime | Plan | Contact |
| Premium Support (À La Carte) | Add-on | $2 /user/mobilled annually · $3 billed monthly |
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| Multi-Factor Authentication (MFA) (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Password Management (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Conditional Access / Zero Trust (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Patch Management (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Access Requests (À La Carte) | Add-on | $5 /user/mobilled annually · $5 billed monthly |
| Passwordless Authentication / JumpCloud Go™ (À La Carte) | Add-on | $5 /user/mobilled annually · $6 billed monthly |
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| User Lifecycle Management (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Cloud Directory (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Single Sign-On (SSO) (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Remote Access™ (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Directory Insights (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Cloud RADIUS (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| MDM/Device Management (À La Carte) | Add-on | $5 /user/mobilled annually · $6 billed monthly |
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| System Insights™ (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| SaaS License Management (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Identity Management for Devices (À La Carte) | Add-on | $4 /user/mobilled annually · $4 billed monthly |
| Asset Management (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| Cloud LDAP (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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| External Identity Federation (À La Carte) | Add-on | $3 /user/mobilled annually · $4 billed monthly |
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Company Facts
How Jumpcloud compares with its peers
| Company | Entry price | Last change |
|---|---|---|
O Okta | $6 /user/mo, billed annually | Jul 4, 2026 |
M Microsoft Azure | Free | — |
P Ping Identity | $3 /user/mo, billed annually | — |
A Auth0 | $35 /monthly active user/mo | Apr 13, 2026 |
O OneLogin | $3 /user/mo | Aug 24, 2026 |
D Duo | $3 /user/mo | Oct 12, 2026 |
Jumpcloud pricing FAQ
- How much does Jumpcloud cost?
- Jumpcloud pricing starts at $9/user/mo on Device Management, billed annually. Jumpcloud lists 7 plans on its pricing page.
- Does Jumpcloud have a free plan?
- No. Jumpcloud does not list a free tier; paid plans start at $9/user/mo on Device Management, billed annually.
- What pricing model does Jumpcloud use?
- Jumpcloud uses subscription pricing across 7 plans.
- When did Jumpcloud last change its pricing?
- Jul 3, 2026: JumpCloud: New Agentic IAM feature + Access Requests add-on ($5/mo).
- How often has Jumpcloud changed its pricing?
- Pulse has recorded 6 pricing changes for Jumpcloud since it started tracking on Oct 1, 2024; the pricing page was last captured on Jul 3, 2026.
- Who are Jumpcloud's pricing peers?
- Pulse compares Jumpcloud with Okta, Microsoft Azure, Ping Identity, Auth0, OneLogin and Duo.