Jumpcloud Hides Pricing for Platform and Platform Prime Plans, Renames Platform Tier to Enterprise
What happened
Between the Apr 1, 2025 and Jul 6, 2025 captures of Jumpcloud's pricing page, Pulse recorded 3 changes: Platform tier renamed to Enterprise; Platform plan pricing hidden - changed from $19/user/mo (annual) or $22/mo (monthly) to 'Contact Sales'; Platform Prime plan pricing hidden - changed from $24/user/mo (annual) or $27/mo (monthly) to 'Contact Sales'. Pulse files it as a pricing change (plan renamed, price hidden) with a downward direction. Pulse's latest capture (Jun 30, 2026) lists Device Management at $9, SSO at $11, Device Identity Management at $13, Premium Support (À La Carte) at $2 and Multi-Factor Authentication (MFA) (À La Carte) at $3.
Jumpcloud's previous recorded change was "Jumpcloud Introduces SaaS Management Features in Platform Prime Plan, Enhancing SaaS Discovery and Access Control" (Q4 2024). Before that Pulse recorded "Jumpcloud Introduces Device Identity Package at $13/user/mo, Combining Device Management and MFA for Enhanced Security" (Q2 2024). Jumpcloud has been tracked since 2024-10-01.
In the same window Okta, Duo and Auth0 also changed their Cybersecurity & Identity Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Platform · PlanRenamedPlatform tierEnterprise
- Platform · Price visibilityHiddenPrice listedContact sales
- Platform Prime · Price visibilityHiddenPrice listedContact sales
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Platform | Plan | Platform tier | Enterprise | Renamed |
| Platform | Price visibility | Price listed | Contact sales | Hidden |
| Platform Prime | Price visibility | Price listed | Contact sales | Hidden |
Values as written on Jumpcloud's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Jumpcloud's pricing page (jumpcloud.com) from Apr 1, 2025 and Jul 6, 2025; the change is marked on the page, where "Platform tier" becomes "Enterprise".
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Jumpcloud, pricing history
Full history- Jul 3, 2026packagingJumpCloud: New Agentic IAM feature + Access Requests add-on ($5/mo)
- May 5, 2026improvedJumpcloud rolls out Agentic IAM across all tiers, adds $5 Access Requests
- Apr 3, 2026packagingJumpCloud: plan lineup restructured into three Platform packages
- Q2 2025packagingJumpcloud Hides Pricing for Platform and Platform Prime Plans, Renames Platform Tier to Enterprise · this change
- Q4 2024improvedJumpcloud Introduces SaaS Management Features in Platform Prime Plan, Enhancing SaaS Discovery and Access Control
- Q2 2024packagingJumpcloud Introduces Device Identity Package at $13/user/mo, Combining Device Management and MFA for Enhanced Security
Across Cybersecurity & Identity Management in the same window
All Cybersecurity & Identity Management changes- OktaJan 12Okta Restructures Pricing Model to Suite-Based System, Introducing New Essentials, Professional, and Enterprise Plans
- DuoJan 11Duo Enhances Advantage Plan with Cisco Identity Intelligence for Improved Security Visibility and Threat Detection
- Auth0Jan 11Auth0 Enhances Professional Plan MFA with Expanded Support and Introduces M2M Tokens Add-on Amidst Other Plan Changes
Questions about this change
Did Jumpcloud raise prices in July 2025?
No list-price increase was recorded between Apr 1, 2025 and Jul 6, 2025. The change Pulse detected was a pricing change: plan renamed, price hidden.
What changed on Jumpcloud's pricing page between Apr 1, 2025 and Jul 6, 2025?
Platform plan: Platform tier → Enterprise, renamed; Platform price visibility: Price listed → Contact sales, hidden; Platform Prime price visibility: Price listed → Contact sales, hidden. Pulse compared the captures it took on Apr 1, 2025 and Jul 6, 2025; the before/after table above lists each item as written on the page.
How often does Jumpcloud change its pricing?
Pulse recorded 0 other pricing-page changes for Jumpcloud in the 90 days before this one; the previous change was "Jumpcloud Introduces SaaS Management Features in Platform Prime Plan, Enhancing SaaS Discovery and Access Control" in Q4 2024; Jumpcloud has been tracked since 2024-10-01.