Hiverhq Introduces Growth Plan at $29/user/month, Adding New Features and Positioning Between Lite and Pro Tiers

Growth plan automation limit: Create 15 rule-based automations

Growth plan includes 3 shared email inboxes (new tier feature)

Growth plan introduced at $29/user/month (unlimited users), positioned between Lite and Pro tiers

Elite plan pricing changed from $79/user/month to 'Contact Us'

Customer portal removed from Lite plan

Growth plan includes 2 SLA policies (new tier feature)

Pro plan automation limit: Create 20 rule-based automations

Customer portal added to Pro plan

Onboarding support added to Pro plan (previously only in Lite as 'Onboarding and 24X7 support')

Lite plan support renamed from 'Onboarding and 24X7 support' to '24X7 Customer support' (onboarding removed from Lite, moved to Pro+)

Business hours removed from Lite plan SLA policy (changed from '1 SLA policy, violation reminder and business hours' to '1 SLA policy and violation reminder')

Elite plan explicit unlimited automation threshold: Create unlimited rule-based automations

Reporting dashboards and data exports added to Pro plan

Zapier integration added to Growth plan