Hiverhq Lite Plan Price Increased by 26.7% Amid Feature Removals and Changes
What happened
Between the Apr 1, 2024 and Jul 1, 2024 captures of Hiverhq's pricing page, Pulse recorded 7 changes: Call-back support removed from Elite plan; Basic automations renamed to Workflow automations; Uptime SLA removed from Elite plan; Lite plan increased from $15/user/month to $19/user/month (26.7% increase); Customer portal added to Lite plan; Harvey AI Bot renamed to Harvey AI; Conversation reports renamed to Analytics for conversation data. Pulse files it as a pricing change (feature removed, feature change, price increase, feature added) with an upward direction. Pulse's latest capture (Aug 24, 2026) lists Growth at $25, Pro at $55 and Elite at $85.
Hiverhq's previous recorded change was "Hiverhq Elite Plan Price Jumps 33.9% to $79/user/month, Marking Significant Increase in Subscription Costs" (Q1 2024). Hiverhq has been tracked since 2023-11-14.
In the same window Shopify also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Elite · FeatureRemovedCall-back supportNo Call-back support
- — · FeatureRenamedBasic automationsWorkflow automations
- Elite · FeatureRemovedUptime SLANo Uptime SLA
- Lite · Price+27%$15/user/month$19/user/month
- Lite · FeatureAddedNo Customer portalCustomer portal
- — · FeatureRenamedHarvey AI BotHarvey AI
- — · FeatureRenamedConversation reportsAnalytics
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Elite | Feature | Call-back support | No Call-back support | Removed |
| — | Feature | Basic automations | Workflow automations | Renamed |
| Elite | Feature | Uptime SLA | No Uptime SLA | Removed |
| Lite | Price | $15/user/month | $19/user/month | +27% |
| Lite | Feature | No Customer portal | Customer portal | Added |
| — | Feature | Harvey AI Bot | Harvey AI | Renamed |
| — | Feature | Conversation reports | Analytics | Renamed |
Values as written on Hiverhq's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Hiverhq's pricing page (hiverhq.com) from Apr 1, 2024 and Jul 1, 2024; the change is marked on the page, where lite price reads $15/user/month and then $19/user/month.
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The two full-page captures with this change marked up are free with an account.
Hiverhq, the last 90 days
Full history- Q3 2025packagingHiverhq Introduces $20/User/Month AI Add-On After Removing Key Harvey AI Features from Pro Plan
- Q4 2024packagingHiverhq Introduces Free Plan with Unlimited Users and Enhanced Features, Democratizing Access to Workflow Automations and Customer Portal
- Q3 2024improvedHiverhq Introduces Growth Plan at $29/user/month, Adding New Features and Positioning Between Lite and Pro Tiers
- Q2 2024improvedHiverhq Lite Plan Price Increased by 26.7% Amid Feature Removals and Changes · this change
- Q1 2024increaseHiverhq Elite Plan Price Jumps 33.9% to $79/user/month, Marking Significant Increase in Subscription Costs
Across CRM in the same window
All CRM changes- ShopifyOct 28Shopify drops free Shopify Academy courses perk from all four pricing plans
- ShopifyOct 26Shopify rewrites POS comparison, adds customer profiles and returns rows
- ShopifyOct 23Shopify simplifies in-person sales messaging, adds plan comparison rows
- ShopifyOct 16Shopify cuts Grow to $79 and Advanced to $299, reversing D288 hike
- ShopifyOct 15Shopify raises annual Grow to $89/mo and Advanced to $359/mo
Questions about this change
Did Hiverhq raise prices in July 2024?
Yes. Pulse captured Hiverhq's pricing page on Apr 1, 2024 and again on Jul 1, 2024 and recorded 1 price increase: Lite: $15/user/month → $19/user/month (+27%).
What changed on Hiverhq's pricing page between Apr 1, 2024 and Jul 1, 2024?
Elite feature: Call-back support → No Call-back support, removed; feature: Basic automations → Workflow automations, renamed; Elite feature: Uptime SLA → No Uptime SLA, removed; Lite price: $15/user/month → $19/user/month (+27%); Lite feature: No Customer portal → Customer portal, added; feature: Harvey AI Bot → Harvey AI, renamed; feature: Conversation reports → Analytics, renamed. Pulse compared the captures it took on Apr 1, 2024 and Jul 1, 2024; the before/after table above lists each item as written on the page.
How often does Hiverhq change its pricing?
Pulse recorded 1 other pricing-page change for Hiverhq in the 90 days before this one; the previous change was "Hiverhq Elite Plan Price Jumps 33.9% to $79/user/month, Marking Significant Increase in Subscription Costs" in Q1 2024; Hiverhq has been tracked since 2023-11-14.