G2 removes seat caps—Starter and Pro plans now offer Unlimited Users
What happened
Between the Sep 28, 2026 and Oct 5, 2026 captures of G2's pricing page, Pulse recorded one change: User seat limits removed: Free (3 Users), Starter (3 Users default), and Professional (10 Users) all now show Unlimited Users; Enterprise was already Unlimited and is unchanged. Pulse files it as a packaging change (limit increase) with an upward direction. The current page lists Starter at $249.92.
It lands 94 days after G2's previous change, "G2: Starter plan drops its Year 2 price-increase disclosure" (Jul 3, 2026). G2 has been tracked since 2026-04-15.
In the same window Trustpilot also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Starter, Professional · LimitRemovedUser seat limitsNo User seat limits
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Starter, Professional | Limit | User seat limits | No User seat limits | Removed |
Values as written on G2's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of G2's pricing page (sell.g2.com) from Sep 28, 2026 and Oct 5, 2026; the change is marked near the top of the page, where the User seat limits no longer appears.
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The two full-page captures with this change marked up are free with an account.
G2, pricing history
Full history- Oct 5, 2026improvedG2 removes seat caps—Starter and Pro plans now offer Unlimited Users · this change
- Jul 3, 2026packagingG2: Starter plan drops its Year 2 price-increase disclosure
Across Marketing & Content in the same window
All Marketing & Content changes- TrustpilotSep 28Trustpilot Business adds QR Code Review Collector and multi-domain tools
- TrustpilotSep 28Trustpilot: Enterprise widgets 22→23 + QR/multi-domain features added
- TrustpilotAug 17Trustpilot tightens Starter plan eligibility to new small businesses only
- TrustpilotAug 17Trustpilot Business tightens Starter plan eligibility to new small businesses...
- TrustpilotAug 11Trustpilot: integrations claims simplified, CSM added to top cards
Questions about this change
Did G2 raise prices in October 2026?
No list-price increase was recorded between Sep 28, 2026 and Oct 5, 2026. The change Pulse detected was a packaging change: limit increase.
What changed on G2's pricing page between Sep 28, 2026 and Oct 5, 2026?
Starter, Professional limit: User seat limits → No User seat limits, removed. Pulse compared the captures it took on Sep 28, 2026 and Oct 5, 2026; the before/after table above lists each item as written on the page.
How often does G2 change its pricing?
Pulse recorded 0 other pricing-page changes for G2 in the 90 days before this one; the previous change was "G2: Starter plan drops its Year 2 price-increase disclosure" on Jul 3, 2026; G2 has been tracked since 2026-04-15.
