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BoxPricing change · Price decrease · Nov 14 → Jan 1, 2024

Box Business Starter Plan Monthly Rate Cut by 50% to $7/User, Marking Significant Price Reduction

Verified Jan 13, 2026Business OperationsDirection: down
The changePersonal Pro price — price decrease.
Before · Nov 14$21/month
After · Jan 1$14/month
−33%
4 changes2 capturesNov 14, 2023 → Jan 1, 2024

What happened

Between the Nov 14, 2023 and Jan 1, 2024 captures of Box's pricing page, Pulse recorded 4 changes: Personal Pro plan decreased from $21/month to $14/month (33% decrease) when paid monthly; Business Starter plan annual rate decreased from $10/user/month to $5/user/month (50% decrease) when paid annually; Personal Pro plan annual rate decreased from $15/month to $10/month (33% decrease) when paid annually; Business Starter plan decreased from $14/user/month to $7/user/month (50% decrease) when paid monthly. Pulse files it as a pricing change (price decrease) with a downward direction. Pulse's latest capture (Jun 8, 2026) lists Business Starter at $5, Personal Pro at $10, Business at $15, Business Plus at $25 and Enterprise at $35.

This is the first pricing-page change Pulse has recorded for Box. Box has been tracked since 2023-11-14.

In the same window Dropbox also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Personal Pro · Price−33%
    $21/month$14/month
  • Business Starter · Price−50%
    $10/user/month$5/user/month
  • Personal Pro · Price−33%
    $15/month$10/month
  • Business Starter · Price−50%
    $14/user/month$7/user/month

Values as written on Box's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Box's pricing page (box.com) from Nov 14, 2023 and Jan 1, 2024; the change is marked on the page, where personal pro price reads $21/month and then $14/month.

Sign in to see the evidence

The two full-page captures with this change marked up are free with an account.

Box, pricing history

Full history
  1. Apr 2, 2026packagingBox Adds AI Unit Consumption Model to Individual & Team Plans
  2. Week 4, 2026packagingBox Drops 25% Discount Note, Adds AI Unit Consumption Fine Print
  3. Q1 2025improvedBox Enterprise Advanced Now Available, Accelerating Access to Enhanced Features
  4. Dec 2023decreaseBox Business Starter Plan Monthly Rate Cut by 50% to $7/User, Marking Significant Price Reduction · this change

Across Business Operations in the same window

All Business Operations changes
  1. DropboxJan 11Dropbox Introduces End-to-End Encryption in Business Plus Plan
  2. DropboxJan 11Dropbox Removes Recording Limits for Capture in Pricing Comparison Table
  3. DropboxJan 11Dropbox Increases Advanced and Standard Plan Prices as Discounts Expire, Returning to $24 and $15 Per User/Month
  4. DropboxJan 11Dropbox Reduces Advanced Plan File Transfer Limit from 250 GB to 100 GB
  5. DropboxJan 11Dropbox Implements 20% Promotional Discount, Reducing Advanced Plan to $19.20/user/month and Standard Plan to $12/user/month

Questions about this change

Did Box raise prices in January 2024?

No — prices went down. Between Nov 14, 2023 and Jan 1, 2024 Box's pricing page showed 4 price cuts: Personal Pro: $21/month → $14/month (−33%); Business Starter: $10/user/month → $5/user/month (−50%); Personal Pro: $15/month → $10/month (−33%); Business Starter: $14/user/month → $7/user/month (−50%).

What changed on Box's pricing page between Nov 14, 2023 and Jan 1, 2024?

Personal Pro price: $21/month → $14/month (−33%); Business Starter price: $10/user/month → $5/user/month (−50%); Personal Pro price: $15/month → $10/month (−33%); Business Starter price: $14/user/month → $7/user/month (−50%). Pulse compared the captures it took on Nov 14, 2023 and Jan 1, 2024; the before/after table above lists each item as written on the page.

How often does Box change its pricing?

Pulse recorded 0 other pricing-page changes for Box in the 90 days before this one; Box has been tracked since 2023-11-14.

Box Business Starter Plan Monthly Rate Cut by 50% to $7/User, Marking Significant Price Reduction — Jan 1, 2024 · PricingSaaS Pulse