Botpress: removed formal DPA + BAA/HIPAA compliance docs from Enterprise
What happened
Between the Sep 21, 2026 and Sep 28, 2026 captures of Botpress's pricing page, Pulse recorded one change: Enterprise plan no longer lists a formal DPA (data handling agreement) or a formal BAA confirming HIPAA compliance in its Security & Compliance section. In detail: Enterprise plan's Security & Compliance section no longer lists a formal DPA (data handling agreement) or a formal BAA confirming HIPAA compliance. Pulse files it as a product change (feature removed) with a downward direction. The current page lists Plus at $150 and Team at $750.
It lands 35 days after Botpress's previous change, "Botpress tightens billing rules, swaps AI overage for $10 credit grants" (Aug 24, 2026). Botpress has been tracked since 2024-10-01.
In the same window Intercom, Microsoft, IBM, Drift and Zendesk also changed their AI & Machine Learning pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · FeatureRemovedformal DPANo formal DPA
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Feature | formal DPA | No formal DPA | Removed |
Values as written on Botpress's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Botpress's pricing page (botpress.com) from Sep 21, 2026 and Sep 28, 2026; the change is marked around the middle of the page, where the formal DPA no longer appears.
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Botpress, the last 90 days
Full history- Sep 28, 2026packagingBotpress: removed formal DPA + BAA/HIPAA compliance docs from Enterprise · this change
- Aug 24, 2026packagingBotpress tightens billing rules, swaps AI overage for $10 credit grants
Across AI & Machine Learning in the same window
All AI & Machine Learning changes- IntercomSep 28Intercom slashes Essential plan seat price 34%, from $29 to $19
- MicrosoftSep 28Microsoft Speech: batch enhanced-feature no-extra-charge note removed
- IBMJul 3IBM Maas360: 30% first-year promotional discount removed
- DriftJul 2Salesloft (drift): Account agents + Forecast add-ons section removed
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
Questions about this change
Did Botpress raise prices in September 2026?
No list-price increase was recorded between Sep 21, 2026 and Sep 28, 2026. The change Pulse detected was a product change: feature removed.
What changed on Botpress's pricing page between Sep 21, 2026 and Sep 28, 2026?
Enterprise feature: formal DPA → No formal DPA, removed. Pulse compared the captures it took on Sep 21, 2026 and Sep 28, 2026; the before/after table above lists each item as written on the page.
How often does Botpress change its pricing?
Pulse recorded 1 other pricing-page change for Botpress in the 90 days before this one; the previous change was "Botpress tightens billing rules, swaps AI overage for $10 credit grants" on Aug 24, 2026; Botpress has been tracked since 2024-10-01.