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HomeAircallAll changesAdvanced analytics → Standard and Advanced Analytics
AircallPackaging change · Feature change · New add-on · Nov 14 → Jan 5, 2024

Aircall Introduces Analytics+ Add-On for $15/License, Enhancing Data Insights with Advanced Dashboards and Custom Charts

Verified Jan 10, 2026Sales & Customer Relationship Management (CRM)Direction: up
The changeAdvanced analytics — reworded.
Before · Nov 14Advanced analytics
After · Jan 5Standard and Advanced Analytics
reworded
3 changes2 capturesNov 14, 2023 → Jan 5, 2024

What happened

Between the Nov 14, 2023 and Jan 5, 2024 captures of Aircall's pricing page, Pulse recorded 3 changes: Professional plan analytics description expanded from 'Advanced analytics' to 'Standard and Advanced Analytics' in feature comparison table; Essentials plan analytics renamed from 'Basic analytics' to 'Standard Analytics' in feature comparison table; Analytics+ add-on introduced at $15/license per month, providing advanced dashboards with unlimited history, drill-down exports, advanced filters, and custom charts for data-driven sales and support leaders. Pulse files it as a packaging change (feature change, new add-on) with an upward direction. Pulse's latest capture (Oct 19, 2026) lists Essentials at $30, Professional at $50, AI Voice Agents at $100, Aircall for Salesforce Voice at $30 and WhatsApp in Aircall at $10.

This is the first pricing-page change Pulse has recorded for Aircall. Aircall has been tracked since 2023-11-14.

In the same window Microsoft also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Professional · FeatureReworded

    BeforeAdvanced analytics

    AfterStandard and Advanced Analytics

  • Essentials · FeatureReworded
    Basic analyticsStandard Analytics
  • Analytics+ · Add-onAdded
    No Analytics+ add-onAnalytics+ add-on

Values as written on Aircall's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Aircall's pricing page (aircall.io) from Nov 14, 2023 and Jan 5, 2024; the change is marked on the page, where "Advanced analytics" becomes "Standard and Advanced Analytics".

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The two full-page captures with this change marked up are free with an account.

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Aircall, pricing history

Full history
  1. Q3 2024improvedAircall Introduces Trending Topics Feature to Enhance AI Add-on Functionality
  2. Q2 2024improvedAircall Enhances Professional Plan with Smart Routing and Queue Call Back Features
  3. Q1 2024improvedAircall Upgrades SMS to MMS Support While Renaming AI Starter Add-on to Aircall AI Add-on at $9/license
  4. Dec 2023improvedAircall Introduces Analytics+ Add-On for $15/License, Enhancing Data Insights with Advanced Dashboards and Custom Charts · this change

Across CRM in the same window

All CRM changes
  1. MicrosoftOct 19Microsoft Speech hides specific LLM models from Voice Live tier headers
  2. MicrosoftOct 19Microsoft 365 Copilot: Business plan relabeled as add-on
  3. MicrosoftOct 19Microsoft Teams Business Teams flags usage-based AI charges beyond license fees
  4. MicrosoftOct 19Microsoft Microsoft365 365 flags usage-based AI charges beyond license fees
  5. MicrosoftOct 12Microsoft Teams Home cuts Family and Premium storage from 6 TB to 2 TB shared

Questions about this change

Did Aircall raise prices in January 2024?

No list-price increase was recorded between Nov 14, 2023 and Jan 5, 2024. The change Pulse detected was a packaging change: feature change, new add-on.

What changed on Aircall's pricing page between Nov 14, 2023 and Jan 5, 2024?

Professional feature: Advanced analytics → Standard and Advanced Analytics, reworded; Essentials feature: Basic analytics → Standard Analytics, reworded; Analytics+ add-on: No Analytics+ add-on → Analytics+ add-on, added. Pulse compared the captures it took on Nov 14, 2023 and Jan 5, 2024; the before/after table above lists each item as written on the page.

How often does Aircall change its pricing?

Pulse recorded 0 other pricing-page changes for Aircall in the 90 days before this one; Aircall has been tracked since 2023-11-14.