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Product change·Mar 23 → Mar 30, 2026·Week 14, 2026·Cloud & DevOps

Zuplo Strips SLA Guarantee and Downgrades Support on Builder Plan

ZuploProductFeature removedFeature changePositioning

What changed

Feature removed

Builder plan SLA guarantee removed. Previously offered 99.5% SLA, now shows dash indicating no SLA included in base plan.

Feature change

Enterprise plan features (Observability, Premium support, SSO+RBAC) reclassified as optional add-ons with explicit documentation links.

Positioning

Enterprise plan limits clarified from Unlimited to 'Up to unlimited', indicating scalable capacity with explicit maximums available upon negotiation.

Feature change

Builder plan positioning refined with clarified messaging and support tier downgrade. Changed from Email to Community support and added descriptive tier explanations.

Before and after

Mar 23, 2026 vs Mar 30, 2026
Pulse.
100%
Change 1 of 4 · feature removed

Builder plan SLA guarantee removed. Previously offered 99.5% SLA, now shows dash indicating no SLA included in base plan.

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Q1 2026 · Zuplo slashes free tier from 1M to 100K requests, raises overage ratesZuplo bundles AI Gateway into all plans, drops Enterprise pricing · Week 25, 2026

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Full history →
  1. Week 32, 2026·packaging
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  2. Week 30, 2026·packaging
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  3. Week 25, 2026·packaging
    Zuplo bundles AI Gateway into all plans, drops Enterprise pricing
  4. Q1 2026·packaging
    Zuplo slashes free tier from 1M to 100K requests, raises overage rates
  5. Week 12, 2026·packaging
    Zuplo Adds SLA Guarantee and Email Support to Builder Plan