Zuplo Adds SLA Guarantee and Email Support to Builder Plan
What happened
Between the Mar 9, 2026 and Mar 16, 2026 captures of Zuplo's pricing page, Pulse recorded 4 changes: Builder plan now explicitly includes 99.5% SLA, visible in the plan comparison table; Builder plan now explicitly includes email support (previously only community support via Free tier inheritance); Private Connectivity Enterprise add-on now explicitly includes VPC peering alongside secure tunneling and mTLS; Monetization and MCP features add-on removed from the Enterprise add-ons section (previously listed as a standalone add-on citing AccuWeather use case). Pulse files it as a packaging change (feature added, add-on change, add-on removed) with an upward direction. Pulse's latest capture (Aug 3, 2026) lists Builder at $25 and Enterprise at $1,000.
Zuplo's previous recorded change was "Zuplo AI Gateway renames Builder tier to Free, overhauls enterprise add-ons" (Week 11, 2026). Before that Pulse recorded "Zuplo Dev Portal Shifts Enterprise Features to Add-On Pricing Model" (Week 11, 2026), "Zuplo Launches Free Tier and Restructures Plans Into Three-Tier Model" (Mar 6, 2026) and "Zuplo AI Gateway Rebrands Free Tier to Builder, Adds Multi-Provider AI Routing" (Mar 6, 2026). Zuplo has been tracked since 2025-12-10.
In the same window Konghq, Postman, Gravitee and Aws also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Builder · FeatureFeature added
Builder plan now explicitly includes 99.5% SLA, visible in the plan comparison table.
- Builder · FeatureFeature added
Builder plan now explicitly includes email support (previously only community support via Free tier inheritance).
- Enterprise · Add-onAdd-on change
Private Connectivity Enterprise add-on now explicitly includes VPC peering alongside secure tunneling and mTLS.
- Enterprise · Add-onRemoved
BeforeMonetization and MCP features add-on
AfterNot listed
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Builder | Feature | Builder plan now explicitly includes 99.5% SLA, visible in the plan comparison table. | Feature added | |
| Builder | Feature | Builder plan now explicitly includes email support (previously only community support via Free tier inheritance). | Feature added | |
| Enterprise | Add-on | Private Connectivity Enterprise add-on now explicitly includes VPC peering alongside secure tunneling and mTLS. | Add-on change | |
| Enterprise | Add-on | Monetization and MCP features add-on | Not listed | Removed |
Values as written on Zuplo's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zuplo's pricing page (zuplo.com) from Mar 9, 2026 and Mar 16, 2026; the change is marked around the middle of the page, where the Monetization and MCP features add-on no longer appears.
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The two full-page captures with this change marked up are free with an account.
Zuplo, the last 90 days
Full history- Apr 18, 2026packagingZuplo AI Gateway drops Builder SLA guarantee, adds 8 enterprise add-ons
- Apr 1, 2026packagingZuplo Dev Portal drops Builder SLA guarantee, downgrades to community support
- Apr 3, 2026packagingZuplo slashes free tier from 1M to 100K requests, raises overage rates
- Mar 18, 2026packagingZuplo Adds SLA Guarantee and Email Support to Builder Plan · this change
- Week 11, 2026packagingZuplo AI Gateway renames Builder tier to Free, overhauls enterprise add-ons
- Week 11, 2026improvedZuplo Dev Portal Shifts Enterprise Features to Add-On Pricing Model
- Mar 6, 2026packagingZuplo Launches Free Tier and Restructures Plans Into Three-Tier Model
- Mar 6, 2026improvedZuplo AI Gateway Rebrands Free Tier to Builder, Adds Multi-Provider AI Routing
- Mar 6, 2026improvedZuplo Dev Portal Rebrands Tracing Add-on as Observability Plugins
- Feb 25, 2026packagingZuplo renames Free plan to Builder, adds $25 custom domains add-on
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- KonghqMar 17Konghq launches Kong Identity with $30 per million token pricing
- PostmanMar 11Postman Shifts SSO Add-On From Team to Organization Level at $6/User
- GraviteeFeb 18Gravitee launches AI Agent Management plans, rebrands Kafka Gateway
- AwsJan 11Aws Kendra Expands Free Tier to Include GenAI Enterprise Edition, Offering 750 Hours for First 30 Days
Questions about this change
Did Zuplo raise prices in March 2026?
No list-price increase was recorded between Mar 9, 2026 and Mar 16, 2026. The change Pulse detected was a packaging change: feature added, add-on change, add-on removed.
What changed on Zuplo's pricing page between Mar 9, 2026 and Mar 16, 2026?
Builder plan now explicitly includes 99.5% SLA, visible in the plan comparison table; Builder plan now explicitly includes email support (previously only community support via Free tier inheritance); Private Connectivity Enterprise add-on now explicitly includes VPC peering alongside secure tunneling and mTLS; Enterprise add-on: Monetization and MCP features add-on → Not listed, removed. Pulse compared the captures it took on Mar 9, 2026 and Mar 16, 2026; the before/after table above lists each item as written on the page.
How often does Zuplo change its pricing?
Pulse recorded 8 other pricing-page changes for Zuplo in the 90 days before this one; the previous change was "Zuplo AI Gateway renames Builder tier to Free, overhauls enterprise add-ons" in Week 11, 2026; Zuplo has been tracked since 2025-12-10.