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Packaging change·Mar 23 → Mar 30, 2026·Week 14, 2026·Cloud & DevOps

Zuplo AI Gateway drops Builder SLA guarantee, adds 8 enterprise add-ons

ZuploPackagingFeature changeNew add-on

What changed

Feature change

Builder plan degraded: SLA guarantee (99.5%) removed and Email support downgraded to Community support only.

New add-on

Enterprise plan expanded: Observability, Premium support, and SSO+RBAC reclassified as add-ons; 8 new add-ons introduced including Managed Dedicated, Self-Hosted, Audit Logs, WebSockets & SSE, SOC 2 Type II.

Before and after

Mar 23, 2026 vs Mar 30, 2026
Pulse.
100%
Change 1 of 2 · feature changed

Builder plan degraded: SLA guarantee (99.5%) removed and Email support downgraded to Community support only.

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Week 11, 2026 · Zuplo AI Gateway renames Builder tier to Free, overhauls enterprise add-onsZuplo AI Gateway: Pricing page restructured around MCP Gateway + AI Gateway: new comparison table with MCP and AI Gateway… · Week 23, 2026

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Full history →
  1. Week 32, 2026·packaging
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  2. Week 30, 2026·packaging
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  3. Q2 2026·improved
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  4. Week 25, 2026·improved
    Zuplo AI Gateway makes AI routing, token tracking & caching free on all plans
  5. Week 23, 2026·packaging
    Zuplo AI Gateway: Pricing page restructured around MCP Gateway + AI Gateway: new comparison table with MCP and AI Gateway…