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Packaging change·Mar 23 → Mar 30, 2026·Week 14, 2026·Cloud & DevOps

Zuplo Dev Portal drops Builder SLA guarantee, downgrades to community support

ZuploPackagingFeature removedFeature changeNew add-onPositioning

What changed

Feature removed

Builder plan SLA guarantee (99.5%) removed, now shows no SLA

Feature change

Builder plan support tier downgraded from email support to community support

New add-on

8 new enterprise add-ons documented: Managed Dedicated, Self-Hosted, Audit Logs, WebSockets & SSE, SOC 2 Type II, Penetration Test Report, API Governance with Claude, 24/7/365 Emergency Hotline

Positioning

Enterprise plan limits reworded from Unlimited to Up to unlimited across all feature tiers

Before and after

Mar 23, 2026 vs Mar 30, 2026
Pulse.
100%
Change 1 of 4 · feature removed

Builder plan SLA guarantee (99.5%) removed, now shows no SLA

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