TextUs hikes WhatsApp add-on 69% to $49/user on Pro (beta)
What happened
Between the Sep 21, 2026 and Sep 28, 2026 captures of TextUs's pricing page, Pulse recorded one change: WhatsApp messaging add-on price increased from $29/user to $49/user on the Pro plan (beta feature). Pulse files it as a packaging change (add-on change) with a neutral direction. The current page lists Pro at $299 and WhatsApp Messaging at $49.
This is the first pricing-page change Pulse has recorded for TextUs. TextUs has been tracked since 2026-07-16.
In the same window Telnyx, Twilio, Google, Plivo and Bird also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- WhatsApp Messaging, Pro · Add-on+69%$29/user$49/user
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| WhatsApp Messaging, Pro | Add-on | $29/user | $49/user | +69% |
Values as written on TextUs's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of TextUs's pricing page (textus.com) from Sep 21, 2026 and Sep 28, 2026; the change is marked near the top of the page, where whatsapp messaging, pro add-on reads $29/user and then $49/user.
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The two full-page captures with this change marked up are free with an account.
Across CRM in the same window
All CRM changes- TelnyxSep 21Telnyx: Deepgram & AssemblyAI STT rates cut to $0.005/min
- TwilioSep 7Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
- GoogleSep 7Google Workspace: promo discount cut from 50% to 30%/20% off
- PlivoAug 24Plivo cuts Voice AI Agent rate to $0.03/min, telephony now billed separately
- BirdJul 3Bird: pricing restructured — Free/$15/$80/Custom volume tiers
Questions about this change
Did TextUs raise prices in September 2026?
No list-price increase was recorded between Sep 21, 2026 and Sep 28, 2026. The change Pulse detected was a packaging change: add-on change.
What changed on TextUs's pricing page between Sep 21, 2026 and Sep 28, 2026?
WhatsApp Messaging, Pro add-on: $29/user → $49/user (+69%). Pulse compared the captures it took on Sep 21, 2026 and Sep 28, 2026; the before/after table above lists each item as written on the page.
How often does TextUs change its pricing?
Pulse recorded 0 other pricing-page changes for TextUs in the 90 days before this one; TextUs has been tracked since 2026-07-16.