Scheduleonce Enhances Engage Plan with AI-Driven Scheduling as Core Feature, Transforming User Experience
What changed
Security and Compliance Add-On features restructured: added 'Email from Corporate Account' and 'Guest Communication Compliance', removed 'CAPTCHA for booking action', 'Compliance BCC emails', and 'Email from your domain'
Email Integrations (Google, Office 365) added to Basic plan
Smart Routing by AI added to Engage plan
Knowledge Base Support added to Basic plan
Availability-Based Routing added as explicit Engage plan feature
Audience-Specific Targeting added as explicit Engage feature
AI-Driven Scheduling explicitly listed as standalone Engage plan feature
Instant Meetings added to Engage plan features as standalone bullet
AI Conversations added as standalone Engage plan feature
Branded Chatbot Pages or Website Embed added to Engage deployment options
Multi-Location Availability added to Basic plan
WYSIWYG Booking Page Designer added to Basic plan
Live Chat added as standalone Engage feature bullet
Engage plan repositioned from 'maximize engagements with scheduling, live chat, and instant calls' to 'maximize engagements with AI-driven scheduling'
Before and after
Jul 1, 2024 vs Jul 6, 2025Security and Compliance Add-On features restructured: added 'Email from Corporate Account' and 'Guest Communication Compliance', removed 'CAPTCHA for booking action', 'Compliance BCC emails', and 'Email from your domain'
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See the before/after screenshots and every marked-up change.
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