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Packaging change·Jul 1 → Jul 6, 2025·Q2 2025·Collaboration & Productivity

Scheduleonce Enhances Engage Plan with AI-Driven Scheduling as Core Feature, Transforming User Experience

ScheduleoncePackagingAdd-on changeFeature addedFeature change

What changed

Add-on change

Security and Compliance Add-On features restructured: added 'Email from Corporate Account' and 'Guest Communication Compliance', removed 'CAPTCHA for booking action', 'Compliance BCC emails', and 'Email from your domain'

Feature added

Email Integrations (Google, Office 365) added to Basic plan

Feature added

Smart Routing by AI added to Engage plan

Feature added

Knowledge Base Support added to Basic plan

Feature added

Availability-Based Routing added as explicit Engage plan feature

Feature added

Audience-Specific Targeting added as explicit Engage feature

Feature added

AI-Driven Scheduling explicitly listed as standalone Engage plan feature

Feature added

Instant Meetings added to Engage plan features as standalone bullet

Feature added

AI Conversations added as standalone Engage plan feature

Feature added

Branded Chatbot Pages or Website Embed added to Engage deployment options

Feature added

Multi-Location Availability added to Basic plan

Feature added

WYSIWYG Booking Page Designer added to Basic plan

Feature added

Live Chat added as standalone Engage feature bullet

Feature change

Engage plan repositioned from 'maximize engagements with scheduling, live chat, and instant calls' to 'maximize engagements with AI-driven scheduling'

Before and after

Jul 1, 2024 vs Jul 6, 2025
Pulse.
100%
Change 1 of 14 · addon changed

Security and Compliance Add-On features restructured: added 'Email from Corporate Account' and 'Guest Communication Compliance', removed 'CAPTCHA for booking action', 'Compliance BCC emails', and 'Email from your domain'

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