Plivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%)
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of Plivo's pricing page, Pulse recorded one change: Voice split from flat rate into Local/Toll-Free/Browser-SDK tiers; SMS inbound +40% ($0.0055->$0.0077) with new Toll-Free & RCS tiers; Voice AI agent $0.045->$0.030/min; WhatsApp Call pricing now shown inline. In detail: Channel pricing restructured: Voice split into Local/Toll-Free/Browser-SDK-SIP tiers; SMS inbound price +40% with new Toll-Free & RCS tiers; Voice AI agent $0.045→$0.030/min; WhatsApp Call pricing now disclosed. Pulse files it as a packaging change (packaging change). Pulse's latest capture (Nov 9, 2026) lists Enterprise at $1,000.
This quarterly roll-up includes 3 changes Pulse first recorded in a shorter period: "Plivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…" (week of May 25, 2026, saved Jun 1, 2026), "Plivo removes Call Insights add-ons, drops $0.0025/min Premium tier" (week of May 4, 2026, saved May 11, 2026) and "Plivo drops phone number pricing, rebrands Pro plan to Pay as you go" (week of Mar 30, 2026, saved Apr 6, 2026). They are the same changes, not new ones. Before that, Plivo's previous recorded change was "Plivo Slashes Voice AI Agent Pricing 78% in Major Platform Overhaul" (Mar 31, 2026). Plivo has been tracked since 2026-03-02.
In the same window Twilio, Bird, Google Cloud and Telnyx also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- −33%Browser-SDK-SIPPackaging$0.045/min$0.030/min
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Browser-SDK-SIP | Packaging | $0.045/min | $0.030/min | −33% |
Values as written on Plivo's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Plivo's pricing page (plivo.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where browser-sdk-sip packaging reads $0.045/min and then $0.030/min.
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The two full-page captures with this change marked up are free with an account.
Plivo, the last 90 days
Full history- Aug 24, 2026PackagingPlivo cuts Voice AI Agent rate to $0.03/min, telephony now billed separately
- Jul 20, 2026Price increasePlivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise
- Jul 4, 2026PackagingPlivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%) This change
- Jun 2, 2026Price decreasePlivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…
- May 11, 2026PackagingPlivo removes Call Insights add-ons, drops $0.0025/min Premium tier
- Apr 9, 2026PackagingPlivo drops phone number pricing, rebrands Pro plan to Pay as you go
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- TwilioJul 4Twilio: Video/Conversation Intelligence pricing overhaul + 4 new products
- BirdJul 3Bird: pricing restructured — Free/$15/$80/Custom volume tiers
- Google CloudJun 15Google Cloud Datastudio pools AI tokens per platform, adds Thinking mode
- TelnyxJun 2Telnyx adds WhatsApp Calling to Communications pricing hub
Questions about this change
Did Plivo raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: packaging change.
What changed on Plivo's pricing page between Mar 30, 2026 and Jun 29, 2026?
Browser-SDK-SIP packaging: $0.045/min → $0.030/min (−33%). Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Plivo change its pricing?
This quarterly roll-up includes 3 changes Pulse first recorded in shorter periods, not new ones; Pulse recorded 0 other pricing-page changes for Plivo in the 90 days before this one; the previous change was "Plivo Slashes Voice AI Agent Pricing 78% in Major Platform Overhaul" on Mar 31, 2026; Plivo has been tracked since 2026-03-02.
