Plain

Foundation credits no longer 500/month on monthly billing (now 1,000/month); Workflows limit raised from Up to 5 to Unlimited; Customer card data freshness 12h cache to 15s New purchasable credit top-up packs: +1,000 credits $10, +2,000 $20, +5,000 $50, +10,000 $100

Seat-bundle pricing replaced by per-user annual pricing: Foundation $35 (1 seat + $35/extra) to $45/user, Horizon $299 (3 seats + $99/extra) to $99/user; Save 20% annual; Ari billed 100 credits/resolution Included monthly AI credits cut: Foundation 2,000 to 1,000 (500 on monthly billing), Horizon 15,000 to 2,500

Sidekick AI assistant moved from Frontier-exclusive to included at the base Foundation tier (and thus all tiers). Discord channel access moved the opposite direction - previously bundled with Microsoft Teams at the Horizon tier, now Frontier-exclusive only. Horizon plan price increased from $269/month to $299/month; additional-seat price increased from $89/month to $99/month.

Quarterly roll-up · includes May 25 weekly, May 4 weekly, Apr 27 weekly

Machine users removed from the Extensibility section of the feature comparison table across all plans.

AI billing shifted from per-resolution (50/250/Custom + $100/100 add-on) to credits: Foundation 2,000/mo, Horizon 15,000/mo, Frontier custom. Credits now displayed in plan cards. Foundation increased $35→$199/month (add-on seat $35→$67); Horizon increased $269→$299/month (add-on seat $89→$99). All plans billed yearly.

Discord channels removed from Horizon plan and moved to Frontier plan only, making it a higher-tier exclusive feature.

Free trial period reduced from 14 days to 7 days across all plans.

Removed 'Bring your own BI tool' integration capability from Reporting section