Otter drops per-tier AI meeting template usage limits
What happened
Between the Nov 6, 2026 and Nov 7, 2026 captures of Otter's pricing page, Pulse recorded one change: Custom AI Meeting Templates usage-limit row removed from the plan comparison table (was Basic 5, Pro 15, Business 30 meetings/user, Enterprise Unlimited) — quota no longer disclosed per tier. In detail: Custom AI Meeting Templates per-tier usage-limit row (Basic 5, Pro 15, Business 30 meetings/user, Enterprise Unlimited) removed from the plan comparison table; quota is no longer disclosed per tier. Pulse files it as a product change (feature removed) with a downward direction. The current page lists Pro at $8.33 and Business at $19.99.
It lands 117 days after Otter's previous change, "Otter narrows Business promo to first-time subscribers only" (Jul 13, 2026). Before that Pulse recorded "Otter: AI transcription now supports 6 languages (up from 3)" (Jul 4, 2026), "Otter Adds User Limits to Salesforce and HubSpot Integrations" (Apr 6, 2026) and "Otter expands Pro integrations to Salesforce, HubSpot, and Zapier" (Apr 2, 2026). Otter has been tracked since 2023-12-07.
In the same window Microsoft, Fireflies.ai and Krisp also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Basic, Pro, Business · FeatureFeature removed
Custom AI Meeting Templates per-tier usage-limit row (Basic 5, Pro 15, Business 30 meetings/user, Enterprise Unlimited) removed from the plan comparison table; quota is no longer disclosed per tier
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Basic, Pro, Business | Feature | Custom AI Meeting Templates per-tier usage-limit row (Basic 5, Pro 15, Business 30 meetings/user, Enterprise Unlimited) removed from the plan comparison table; quota is no longer disclosed per tier | Feature removed | |
Values as written on Otter's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Otter's pricing page (otter.ai) from Nov 6, 2026 and Nov 7, 2026; the change is marked around the middle of the page.
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Otter, pricing history
Full history- Nov 7, 2026packagingOtter drops per-tier AI meeting template usage limits · this change
- Jul 13, 2026packagingOtter narrows Business promo to first-time subscribers only
- Jul 4, 2026improvedOtter: AI transcription now supports 6 languages (up from 3)
- Apr 6, 2026improvedOtter Adds User Limits to Salesforce and HubSpot Integrations
- Apr 2, 2026improvedOtter expands Pro integrations to Salesforce, HubSpot, and Zapier
- Apr 2, 2026improvedOtter Strips HIPAA From Enterprise, Shifts to Paid Add-On
- Jan 12, 2026improvedOtter Renames Sales Agent to Sales Notetaker in Enterprise Plan, Enhancing Clarity for Users
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftOct 26Microsoft Microsoft365 365 rewrites Copilot AI bullets, drops webinars line from Teams
- Fireflies.aiOct 26Fireflies.ai: Enterprise security badges updated: added ISO 42001 certification, expanded HIPAA Compliant into HIPAA &…
- KrispAug 10Krisp: Core plan Accent Conversion (listener side) capacity cut to 1hr/day
Questions about this change
Did Otter raise prices in November 2026?
No list-price increase was recorded between Nov 6, 2026 and Nov 7, 2026. The change Pulse detected was a product change: feature removed.
What changed on Otter's pricing page between Nov 6, 2026 and Nov 7, 2026?
Custom AI Meeting Templates per-tier usage-limit row (Basic 5, Pro 15, Business 30 meetings/user, Enterprise Unlimited) removed from the plan comparison table; quota is no longer disclosed per tier. Pulse compared the captures it took on Nov 6, 2026 and Nov 7, 2026; the before/after table above lists each item as written on the page.
How often does Otter change its pricing?
Pulse recorded 0 other pricing-page changes for Otter in the 90 days before this one; the previous change was "Otter narrows Business promo to first-time subscribers only" on Jul 13, 2026; Otter has been tracked since 2023-12-07.