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OpenPhoneProduct change · Positioning · Sep 28 → Oct 5, 2026

OpenPhone's Webhooks integration graduates from beta to full release

Verified Oct 5, 2026Collaboration & ProductivityDirection: neutral
The changePositioning — positioning.
1 change2 capturesSep 28, 2026 → Oct 5, 2026

What happened

Between the Sep 28, 2026 and Oct 5, 2026 captures of OpenPhone's pricing page, Pulse recorded one change: Webhooks integration no longer labeled Beta in the feature table (graduated from beta). Pulse files it as a product change (positioning) with a neutral direction. Pulse's latest capture (Oct 19, 2026) lists Starter at $15, Business at $23, Scale at $35, Sona Credits - Tier 3 at $49 and Sona Credits - Tier 2 at $25.

It lands 93 days after OpenPhone's previous change, "Quo: Added ChatGPT/Claude MCP, Tasks feature, and Clio CRM integration" (Jul 4, 2026). Before that Pulse recorded "OpenPhone adds ChatGPT and Claude MCP integration to all plans" (Jun 22, 2026) and "OpenPhone adds Tasks to all plans, unlimited for Business and Scale" (Jun 17, 2026). OpenPhone has been tracked since 2026-03-27.

In the same window Zoom, Twilio and Google also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • — · PositioningPositioning

    Webhooks integration no longer labeled Beta in the feature table (graduated from beta)

Values as written on OpenPhone's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of OpenPhone's pricing page (www.quo.com) from Sep 28, 2026 and Oct 5, 2026; the change is marked around the middle of the page.

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OpenPhone, pricing history

Full history
  1. Oct 19, 2026improvedOpenPhone adds HousecallPro and JobTread integrations (Business, Scale)
  2. Oct 5, 2026packagingOpenPhone's Webhooks integration graduates from beta to full release · this change
  3. Jul 4, 2026improvedQuo: Added ChatGPT/Claude MCP, Tasks feature, and Clio CRM integration
  4. Jun 22, 2026improvedOpenPhone adds ChatGPT and Claude MCP integration to all plans
  5. Jun 17, 2026improvedOpenPhone adds Tasks to all plans, unlimited for Business and Scale

Across Collaboration & Productivity in the same window

All Collaboration & Productivity changes
  1. ZoomSep 28Zoom Events adds $49/month SIP/H.323 room connector for hybrid events
  2. TwilioSep 7Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
  3. GoogleSep 7Google Workspace: promo discount cut from 50% to 30%/20% off

Questions about this change

Did OpenPhone raise prices in October 2026?

No list-price increase was recorded between Sep 28, 2026 and Oct 5, 2026. The change Pulse detected was a product change: positioning.

What changed on OpenPhone's pricing page between Sep 28, 2026 and Oct 5, 2026?

Webhooks integration no longer labeled Beta in the feature table (graduated from beta). Pulse compared the captures it took on Sep 28, 2026 and Oct 5, 2026; the before/after table above lists each item as written on the page.

How often does OpenPhone change its pricing?

Pulse recorded 0 other pricing-page changes for OpenPhone in the 90 days before this one; the previous change was "Quo: Added ChatGPT/Claude MCP, Tasks feature, and Clio CRM integration" on Jul 4, 2026; OpenPhone has been tracked since 2026-03-27.

OpenPhone's Webhooks integration graduates from beta to full release — Oct 5, 2026 · PricingSaaS Pulse