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HomeMendixAll changesCustomer Success Manager feature removed
MendixProduct change · Feature removed · Mar 30 → Apr 6, 2026

Mendix Removes Customer Success Manager From Standard Plan

Verified Apr 7, 2026Software Development & TestingDirection: down
The changeCustomer Success Manager feature — removed.
Before · Mar 30Customer Success Manager feature
After · Apr 6Not listed
removed
1 change2 capturesMar 30, 2026 → Apr 6, 2026

What happened

Between the Mar 30, 2026 and Apr 6, 2026 captures of Mendix's pricing page, Pulse recorded one change: Customer Success Manager feature removed from Standard plan; previously included, now only available in Premium. Pulse files it as a product change (feature removed) with a downward direction. Pulse's latest capture (Nov 2, 2026) lists Standard at $1,090.

Mendix's previous recorded change was "Mendix Removes Basic Plan, Streamlining Pricing to Free, Standard, and Premium Tiers" (Q2 2025). Before that Pulse recorded "Mendix Basic Plan Price Increased by 25% to $75/month Amid New Deployment Options and Enhanced Scalability Features" (Q4 2023). Mendix has been tracked since 2023-11-15.

In the same window Microsoft, Salesforce, Appian and Zoho also changed their Software Development & Testing pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Standard, Premium · FeatureRemoved

    BeforeCustomer Success Manager feature

    AfterNot listed

Values as written on Mendix's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Mendix's pricing page (mendix.com) from Mar 30, 2026 and Apr 6, 2026; the change is marked around the middle of the page, where the Customer Success Manager feature no longer appears.

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The two full-page captures with this change marked up are free with an account.

Mendix, pricing history

Full history
  1. Aug 31, 2026packagingMendix: Standard deployment now paid; Premium support upgraded to 24/7
  2. Jul 3, 2026increaseMendix: Standard plan price increased $998 -> $1,090/month (+9.3%)
  3. Apr 21, 2026increaseMendix hikes Standard plan ~9.2%, now $1,090 and $2,725/month
  4. Apr 7, 2026packagingMendix Removes Customer Success Manager From Standard Plan · this change
  5. Q2 2025packagingMendix Removes Basic Plan, Streamlining Pricing to Free, Standard, and Premium Tiers
  6. Q4 2023increaseMendix Basic Plan Price Increased by 25% to $75/month Amid New Deployment Options and Enhanced Scalability Features

Across Software Development & Testing in the same window

All Software Development & Testing changes
  1. MicrosoftApr 7Microsoft Copilot softens AI usage promises, tightens renewal terms
  2. SalesforceApr 4Salesforce Agentforce rebrands buying models to PayGo and PreCommit
  3. AppianApr 4Appian Lifts Data Fabric Row Caps, Adds CSS Profiles to Platform
  4. ZohoApr 4Zoho Recruit drops Enterprise price 33% to $50 and restructures add-on lineup

Questions about this change

Did Mendix raise prices in April 2026?

No list-price increase was recorded between Mar 30, 2026 and Apr 6, 2026. The change Pulse detected was a product change: feature removed.

What changed on Mendix's pricing page between Mar 30, 2026 and Apr 6, 2026?

Standard, Premium feature: Customer Success Manager feature → Not listed, removed. Pulse compared the captures it took on Mar 30, 2026 and Apr 6, 2026; the before/after table above lists each item as written on the page.

How often does Mendix change its pricing?

Pulse recorded 0 other pricing-page changes for Mendix in the 90 days before this one; the previous change was "Mendix Removes Basic Plan, Streamlining Pricing to Free, Standard, and Premium Tiers" in Q2 2025; Mendix has been tracked since 2023-11-15.