KrispCall swaps flat $1 credit for quantified usage and tiered integrations
What happened
Between the Sep 21, 2026 and Sep 28, 2026 captures of KrispCall's pricing page, Pulse recorded 2 changes: Starter, Advance, and Max plans now show quantified included usage (call minutes, SMS segments) with a 'Worth $X' value framing, replacing the vague flat 'Free $1 Call/SMS credit' line while base prices stayed the same; Integration access is now explicitly tiered by plan: Starter's '100+ integrations' is labeled 'Basic Only' and Max's is labeled 'Advanced', whereas before both plans referenced th. In detail: Integration access is now explicitly tiered by plan: Starter's '100+ integrations' is labeled 'Basic Only' and Max's is labeled 'Advanced', whereas before both plans referenced the same generic, unqualified '100+ integration platforms' benefit. Pulse files it as a packaging change (feature change, limit increase) with an upward direction. The current page lists Starter at $12, Advance at $32 and Max at $48.
It lands 21 days after KrispCall's previous change, "KrispCall launches Max tier at $48/mo, renames plans, expands Startup program" (Sep 7, 2026). KrispCall has been tracked since 2026-02-28.
In the same window Zoho, Twilio, Google, Ringcentral and Nextiva also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Starter, Max · FeatureFeature change
Integration access is now explicitly tiered by plan: Starter's '100+ integrations' is labeled 'Basic Only' and Max's is labeled 'Advanced', whereas before both plans referenced the same generic, unqualified '100+ integration platforms' benefit.
- Starter, Advance, Max · LimitAdded
BeforeNo quantified included usage
Afterquantified included usage
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Starter, Max | Feature | Integration access is now explicitly tiered by plan: Starter's '100+ integrations' is labeled 'Basic Only' and Max's is labeled 'Advanced', whereas before both plans referenced the same generic, unqualified '100+ integration platforms' benefit. | Feature change | |
| Starter, Advance, Max | Limit | No quantified included usage | quantified included usage | Added |
Values as written on KrispCall's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of KrispCall's pricing page (krispcall.com) from Sep 21, 2026 and Sep 28, 2026; the change is marked near the top of the page, where quantified included usage now appears.
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The two full-page captures with this change marked up are free with an account.
KrispCall, the last 90 days
Full history- Sep 28, 2026improvedKrispCall swaps flat $1 credit for quantified usage and tiered integrations · this change
- Sep 7, 2026packagingKrispCall launches Max tier at $48/mo, renames plans, expands Startup program
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- ZohoSep 28Zoho Social adds Snapchat, Arattai as channels jump to 14/16
- TwilioSep 7Twilio Video ditches per-minute billing for 5,000 free hours, then $1/user-hour
- GoogleSep 7Google Workspace: promo discount cut from 50% to 30%/20% off
- RingcentralJul 6RingCentral pulls 12-month-free promo for switchers under 400 employees
- NextivaJul 3Nextiva: Power Suite CX renamed to Scale + new 12-months-free switch offer
Questions about this change
Did KrispCall raise prices in September 2026?
No list-price increase was recorded between Sep 21, 2026 and Sep 28, 2026. The change Pulse detected was a packaging change: feature change, limit increase.
What changed on KrispCall's pricing page between Sep 21, 2026 and Sep 28, 2026?
Integration access is now explicitly tiered by plan: Starter's '100+ integrations' is labeled 'Basic Only' and Max's is labeled 'Advanced', whereas before both plans referenced the same generic, unqualified '100+ integration platforms' benefit; Starter, Advance, Max limit: No quantified included usage → quantified included usage, added. Pulse compared the captures it took on Sep 21, 2026 and Sep 28, 2026; the before/after table above lists each item as written on the page.
How often does KrispCall change its pricing?
Pulse recorded 1 other pricing-page change for KrispCall in the 90 days before this one; the previous change was "KrispCall launches Max tier at $48/mo, renames plans, expands Startup program" on Sep 7, 2026; KrispCall has been tracked since 2026-02-28.
