Product change·Apr 20 → Apr 27, 2026·Week 18, 2026·Business Operations
Jimdo drops Premium label from customer support tier name
What changed
Positioning
Feature comparison table row renamed from 'Premium customer support' to 'Customer support'; support response times (24h for Grow, 1-2 workdays for Start) remain unchanged.
Before and after
Apr 20, 2026 vs Apr 27, 2026Pulse.
100%
What changed
Feature comparison table row renamed from 'Premium customer support' to 'Customer support'; support response times (24h for Grow, 1-2 workdays for Start) remain unchanged.
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Week 14, 2026 · Jimdo Slows Grow Plan Support Response Time from 4 to 24 HoursJimdo: New Unlimited plan launched at $49.50/mo + Brand Monitoring add-on · Q2 2026
More from Jimdo
Full history →- Q2 2026·packagingJimdo: New Unlimited plan launched at $49.50/mo + Brand Monitoring add-on
- Week 14, 2026·improvedJimdo Slows Grow Plan Support Response Time from 4 to 24 Hours
- Q1 2026·improvedJimdo Slashes Grow Plan Support SLA, Response Time Jumps to 24 Hours
- Q3 2025·improvedJimdo Boosts Start Plan Storage by 500%, Offering 30 GB for Enhanced User Experience
- Q3 2024·packagingJimdo Renames Play Plan to Free, Keeping Pricing and Features Unchanged at $0/Month