Heidi: Personalizations feature removed from plan comparison table
What happened
Between the Aug 17, 2026 and Aug 24, 2026 captures of Heidi's pricing page, Pulse recorded one change: 'Personalizations' row (shown as Limited for Clinician) removed from the Scribe plan comparison table. In detail: Personalizations feature row removed from the Scribe plan comparison table (previously shown as Limited for the Clinician plan). Pulse files it as a product change (feature removed) with a downward direction. Pulse's latest capture (Oct 5, 2026) lists Clinician at $110 and Clinician Max at $299.
It lands 7 days after Heidi's previous change, "Heidi locks Practice/Teams pricing behind sales, drops EHR add-on" (Aug 17, 2026). Before that Pulse recorded "Heidi quietly drops AI receptionist add-on from pricing" (Jun 29, 2026). Heidi has been tracked since 2026-05-16.
In the same window Microsoft, Dassault Systèmes and SAP SE also changed their AI & Machine Learning pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Clinician · FeatureRemoved
BeforePersonalizations feature row
AfterNo Personalizations feature row
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Clinician | Feature | Personalizations feature row | No Personalizations feature row | Removed |
Values as written on Heidi's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Heidi's pricing page (heidihealth.com) from Aug 17, 2026 and Aug 24, 2026; the change is marked around the middle of the page, where the Personalizations feature row no longer appears.
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Heidi, the last 90 days
Full history- Oct 5, 2026packagingHeidi adds AI Agents to $110 Clinician plan, cuts Priority support
- Aug 24, 2026packagingHeidi: Personalizations feature removed from plan comparison table · this change
- Aug 17, 2026packagingHeidi locks Practice/Teams pricing behind sales, drops EHR add-on
- Jun 29, 2026packagingHeidi quietly drops AI receptionist add-on from pricing
Across AI & Machine Learning in the same window
All AI & Machine Learning changesQuestions about this change
Did Heidi raise prices in August 2026?
No list-price increase was recorded between Aug 17, 2026 and Aug 24, 2026. The change Pulse detected was a product change: feature removed.
What changed on Heidi's pricing page between Aug 17, 2026 and Aug 24, 2026?
Clinician feature: Personalizations feature row → No Personalizations feature row, removed. Pulse compared the captures it took on Aug 17, 2026 and Aug 24, 2026; the before/after table above lists each item as written on the page.
How often does Heidi change its pricing?
Pulse recorded 2 other pricing-page changes for Heidi in the 90 days before this one; the previous change was "Heidi locks Practice/Teams pricing behind sales, drops EHR add-on" on Aug 17, 2026; Heidi has been tracked since 2026-05-16.