Heidi quietly drops AI receptionist add-on from pricing
What happened
Between the Jun 22, 2026 and Jun 29, 2026 captures of Heidi's pricing page, Pulse recorded one change: Heidi Comms add-on section removed from pricing page. Previously promoted as an AI receptionist add-on handling patient calls, triage, scheduling, and follow-ups. Pulse files it as a packaging change (add-on removed) with a downward direction. Pulse's latest capture (Oct 5, 2026) lists Clinician at $110 and Clinician Max at $299.
This is the first pricing-page change Pulse has recorded for Heidi. Heidi has been tracked since 2026-05-16.
In the same window Microsoft, Dassault Systèmes and SAP SE also changed their AI & Machine Learning pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
“Heidihealth” is the name Heidi’s pricing page uses; Pulse files the change under Heidi, the company it tracks.
- — · Add-onRemoved
BeforeHeidi Comms add-on section
AfterNo Heidi Comms add-on section
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | Heidi Comms add-on section | No Heidi Comms add-on section | Removed |
Values as written on Heidi's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Heidi's pricing page (heidihealth.com) from Jun 22, 2026 and Jun 29, 2026; the change is marked near the top of the page, where the Heidi Comms add-on section no longer appears.
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The two full-page captures with this change marked up are free with an account.
Heidi, pricing history
Full history- Oct 5, 2026packagingHeidi adds AI Agents to $110 Clinician plan, cuts Priority support
- Aug 24, 2026packagingHeidi: Personalizations feature removed from plan comparison table
- Aug 17, 2026packagingHeidi locks Practice/Teams pricing behind sales, drops EHR add-on
- Jun 29, 2026packagingHeidi quietly drops AI receptionist add-on from pricing · this change
Across AI & Machine Learning in the same window
All AI & Machine Learning changesQuestions about this change
Did Heidi raise prices in June 2026?
No list-price increase was recorded between Jun 22, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: add-on removed.
What changed on Heidi's pricing page between Jun 22, 2026 and Jun 29, 2026?
Add-on: Heidi Comms add-on section → No Heidi Comms add-on section, removed. Pulse compared the captures it took on Jun 22, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Heidi change its pricing?
Pulse recorded 0 other pricing-page changes for Heidi in the 90 days before this one; Heidi has been tracked since 2026-05-16.