Product change·Aug 24 → Aug 31, 2026·Week 36, 2026·Collaboration & Productivity
Zight swaps Scale premium integrations and adds HIPAA BAA
Scale plan's premium integrations changed from Zendesk/Jira/Confluence to Zendesk/Intercom/Salesforce Service Cloud; HIPAA bullet now specifies a signed BAA is available.
What changed
Feature change
Scale plan's premium integrations changed from Zendesk/Jira/Confluence to Zendesk/Intercom/Salesforce Service Cloud; HIPAA bullet now specifies a signed BAA is available.
Before and after
Aug 24, 2026 vs Aug 31, 2026Pulse.
100%
What changed
Scale plan's premium integrations changed from Zendesk/Jira/Confluence to Zendesk/Intercom/Salesforce Service Cloud; HIPAA bullet now specifies a signed BAA is available.
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