Zight swaps Scale premium integrations and adds HIPAA BAA
What happened
Between the Aug 24, 2026 and Aug 31, 2026 captures of Zight's pricing page, Pulse recorded one change: Scale plan's premium integrations changed from Zendesk/Jira/Confluence to Zendesk/Intercom/Salesforce Service Cloud; HIPAA bullet now specifies a signed BAA is available. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Nov 2, 2026) lists Create at $9.95 and Collaborate at $12.
It lands 21 days after Zight's previous change, "GetCloudApp/Zight: comparison-widget price cut from $13-$11/mo to $9.95/mo flat" (Aug 10, 2026). Before that Pulse recorded "Zight: plan cards add audience labels (Individuals/Teams)" (Jul 27, 2026) and "Zight cuts Create, Collaborate prices, shifts to per-seat billing" (Jul 20, 2026). Zight has been tracked since 2026-07-05.
In the same window Loom also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Scale · FeatureChanged
BeforeZendesk/Jira/Confluence
AfterZendesk/Intercom/Salesforce Service Cloud
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Scale | Feature | Zendesk/Jira/Confluence | Zendesk/Intercom/Salesforce Service Cloud | Changed |
Values as written on Zight's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Zight's pricing page (zight.com) from Aug 24, 2026 and Aug 31, 2026; the change is marked near the top of the page, where "Zendesk/Jira/Confluence" becomes "Zendesk/Intercom/Salesforce Service Cloud".
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The two full-page captures with this change marked up are free with an account.
Zight, the last 90 days
Full history- Aug 31, 2026improvedZight swaps Scale premium integrations and adds HIPAA BAA · this change
- Aug 10, 2026decreaseGetCloudApp/Zight: comparison-widget price cut from $13-$11/mo to $9.95/mo flat
- Jul 27, 2026packagingZight: plan cards add audience labels (Individuals/Teams)
- Jul 20, 2026packagingZight cuts Create, Collaborate prices, shifts to per-seat billing
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- LoomJul 3Loom: Enterprise plan adds EBA Compliance & downloadable insights
- LoomJun 15Loom expands AI features to lower-tier plans
- LoomOct 8Loom adds Record for agents and Advanced controls, drops Variables
- LoomApr 27Loom Opens Admin Insights to Business + AI Plan Users
- LoomApr 16Loom Drops Auto Tasks from AI Plan Comparison, Tightens Education Discount
Questions about this change
Did Zight raise prices in August 2026?
No list-price increase was recorded between Aug 24, 2026 and Aug 31, 2026. The change Pulse detected was a product change: feature change.
What changed on Zight's pricing page between Aug 24, 2026 and Aug 31, 2026?
Scale feature: Zendesk/Jira/Confluence → Zendesk/Intercom/Salesforce Service Cloud, changed. Pulse compared the captures it took on Aug 24, 2026 and Aug 31, 2026; the before/after table above lists each item as written on the page.
How often does Zight change its pricing?
Pulse recorded 3 other pricing-page changes for Zight in the 90 days before this one; the previous change was "GetCloudApp/Zight: comparison-widget price cut from $13-$11/mo to $9.95/mo flat" on Aug 10, 2026; Zight has been tracked since 2026-07-05.