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GainsightProduct change · Feature change · Mar 9 → Mar 16, 2026

Gainsight renames Knowledge Center Bot to In-App Hub in PX suite

Verified Apr 9, 2026Sales & Customer Relationship Management (CRM)Direction: neutral
The changePX Product Experience section — added.
Before · Mar 9No PX Product Experience section
After · Mar 16PX Product Experience section
added
1 change2 capturesMar 9, 2026 → Mar 16, 2026

What happened

Between the Mar 9, 2026 and Mar 16, 2026 captures of Gainsight's pricing page, Pulse recorded one change: PX Product Experience section added In-App Hub feature (renamed from Knowledge Center Bot). Pulse files it as a product change (feature change) with a neutral direction.

This is the first pricing-page change Pulse has recorded for Gainsight. Gainsight has been tracked since 2026-02-23.

In the same window HubSpot, ChartMogul and Salesforce also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Product Experience · FeatureAdded

    BeforeNo PX Product Experience section

    AfterPX Product Experience section

Values as written on Gainsight's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Gainsight's pricing page (www.gainsight.com) from Mar 9, 2026 and Mar 16, 2026; the change is marked around the middle of the page, where PX Product Experience section now appears.

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The two full-page captures with this change marked up are free with an account.

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First recorded change for GainsightFull history →

Across CRM in the same window

All CRM changes
  1. HubSpotMar 17HubSpot Operations removes Brand Identity feature from Enterprise plan
  2. ChartMogulMar 16ChartMogul Pro plan expands billing sources from 3 to 5
  3. SalesforceJan 12Salesforce Renames Data Cloud to Data 360, Signaling Major Shift in Product Strategy

Questions about this change

Did Gainsight raise prices in March 2026?

No list-price increase was recorded between Mar 9, 2026 and Mar 16, 2026. The change Pulse detected was a product change: feature change.

What changed on Gainsight's pricing page between Mar 9, 2026 and Mar 16, 2026?

Product Experience feature: No PX Product Experience section → PX Product Experience section, added. Pulse compared the captures it took on Mar 9, 2026 and Mar 16, 2026; the before/after table above lists each item as written on the page.

How often does Gainsight change its pricing?

Pulse recorded 0 other pricing-page changes for Gainsight in the 90 days before this one; Gainsight has been tracked since 2026-02-23.