San Francisco, CA-based customer success software company founded in 2009. Private. Operates in B2B SaaS market serving enterprises with customer success, product experience, and net revenue retention solutions.
Plans tracked
9
no add-ons
Pricing changes
1
Latest Mar 16, 2026
Pricing model
Subscription
No free tier
Pricing Change History
1 change20261 change
Research Gainsight's pricing with the Pulse Agent
Ask anything about Gainsight's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Price |
|---|---|
| Skilljar Enterprise | Contact |
| Customer Communities Enterprise | Contact |
| Customer Success Essentials | Contact |
| Skilljar Essentials | Contact |
| Customer Success Enterprise | Contact |
| Skilljar Professional | Contact |
| Customer Communities Professional | Contact |
| Product Experience | Contact |
| Customer Communities Business | Contact |
Company Facts
Free tierNo
Employees1001-10000
Tracked sinceFeb 23, 2026
Pricing last seenJul 3, 2026
Websitewww.gainsight.com
How Gainsight compares with its peers
| Company | Entry price | Last change |
|---|---|---|
S Salesforce | $25 /user/mo, billed annually | Oct 26, 2026 |
H HubSpot | $7 /seat/mo, billed annually | Oct 23, 2026 |
T Totango | $500 /mo | Sep 18, 2026 |
P Planhat | Contact | — |
C ChartMogul | $57 /mo, billed annually | Oct 5, 2026 |
C ClientSuccess | Contact | Oct 12, 2026 |
Gainsight pricing FAQ
- How much does Gainsight cost?
- Gainsight does not publish list prices — its 9 plans are quote-based.
- Does Gainsight have a free plan?
- No. Gainsight does not list a free tier.
- What pricing model does Gainsight use?
- Gainsight uses subscription pricing across 9 plans.
- When did Gainsight last change its pricing?
- Mar 16, 2026: Gainsight renames Knowledge Center Bot to In-App Hub in PX suite.
- How often has Gainsight changed its pricing?
- Pulse has recorded 1 pricing change for Gainsight since it started tracking on Feb 23, 2026; the pricing page was last captured on Jul 3, 2026.
- Who are Gainsight's pricing peers?
- Pulse compares Gainsight with Salesforce, HubSpot, Totango, Planhat, ChartMogul and ClientSuccess.