Fresha: new AI Concierge & Team Connect add-ons
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of Fresha's pricing page, Pulse recorded one change: AI Concierge ($99.95/location/mo, 200 mins + 500 messages included then overage) and Team Connect ($2.95/team member/mo) introduced as optional add-ons. In detail: Two new optional add-ons introduced: AI Concierge ($99.95/location/mo, includes 200 mins + 500 messages, then overage) and Team Connect ($2.95/team member/mo) for internal team collaboration and chat. Pulse files it as a packaging change (new add-on) with an upward direction. Pulse's latest capture (Oct 12, 2026) lists Team at $14.95, Independent at $19.95, Smart Website at $15.95, AI Concierge at $99.95 and Client Loyalty at $59.95.
It lands 108 days after Fresha's previous change, "Fresha Rolls Out 3-Tier Support With Instant Phone Response Times" (Mar 17, 2026). Fresha has been tracked since 2026-02-27.
In the same window Vagaro and Checkfront also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AI Concierge, Team Connect · Add-onAdded
BeforeNo Two new optional add-ons
AfterTwo new optional add-ons
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AI Concierge, Team Connect | Add-on | No Two new optional add-ons | Two new optional add-ons | Added |
Values as written on Fresha's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Fresha's pricing page (fresha.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked around the middle of the page, where Two new optional add-ons now appears.
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Fresha, pricing history
Full history- Oct 12, 2026packagingFresha adds instant phone and 2-minute chat support, slows email to 2 days
- Sep 7, 2026packagingFresha launches Smart website add-on at $15.95/month for all plans
- Jul 3, 2026packagingFresha: new AI Concierge & Team Connect add-ons · this change
- Mar 17, 2026improvedFresha Rolls Out 3-Tier Support With Instant Phone Response Times
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did Fresha raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: new add-on.
What changed on Fresha's pricing page between Mar 30, 2026 and Jun 29, 2026?
AI Concierge, Team Connect add-on: No Two new optional add-ons → Two new optional add-ons, added. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Fresha change its pricing?
Pulse recorded 0 other pricing-page changes for Fresha in the 90 days before this one; the previous change was "Fresha Rolls Out 3-Tier Support With Instant Phone Response Times" on Mar 17, 2026; Fresha has been tracked since 2026-02-27.