Fresha: new AI Concierge & Team Connect add-ons
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of Fresha's pricing page, Pulse recorded one change: AI Concierge ($99.95/location/mo, 200 mins + 500 messages included then overage) and Team Connect ($2.95/team member/mo) introduced as optional add-ons. In detail: Two new optional add-ons introduced: AI Concierge ($99.95/location/mo, includes 200 mins + 500 messages, then overage) and Team Connect ($2.95/team member/mo) for internal team collaboration and chat. Pulse files it as a packaging change (new add-on). Pulse's latest capture (Nov 9, 2026) lists Team at $14.95, Independent at $19.95, AI Concierge - Messaging Only at $29.95, Smart Website at $15.95 and Data Connector at $295.
It lands 108 days after Fresha's previous change, "Fresha Rolls Out 3-Tier Support With Instant Phone Response Times" (Mar 16, 2026). Fresha has been tracked since 2026-02-27.
In the same window Vagaro and Checkfront also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AddedTeam ConnectAdd-onNot listedTwo new optional add-ons
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Team Connect | Add-on | Not listed | Two new optional add-ons | Added |
Values as written on Fresha's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Fresha's pricing page (fresha.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked around the middle of the page, where Two new optional add-ons now appears.
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The two full-page captures with this change marked up are free with an account.
Fresha, pricing history
Full history- Oct 26, 2026PackagingFresha adds $29.95 messaging-only AI Concierge tier, unlimited messages
- Oct 11, 2026PackagingFresha adds instant phone and 2-minute chat support, slows email to 2 days
- Sep 6, 2026PackagingFresha launches Smart website add-on at $15.95/month for all plans
- Jul 2, 2026PackagingFresha: new AI Concierge & Team Connect add-ons This change
- Mar 16, 2026ImprovementFresha Rolls Out 3-Tier Support With Instant Phone Response Times
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did Fresha raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: new add-on.
What changed on Fresha's pricing page between Mar 30, 2026 and Jun 29, 2026?
Team Connect add-on added: Two new optional add-ons. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Fresha change its pricing?
Pulse recorded 0 other pricing-page changes for Fresha in the 90 days before this one; the previous change was "Fresha Rolls Out 3-Tier Support With Instant Phone Response Times" on Mar 16, 2026; Fresha has been tracked since 2026-02-27.