Elastic Introduces 99.95% Uptime SLA for Platinum and Enterprise Tiers in Comparison Table
What happened
Between the Oct 5, 2025 and Jan 1, 2026 captures of Elastic's pricing page, Pulse recorded one change: Uptime SLA row added to comparison table showing 99.95% Monthly Uptime SLA for Platinum and Enterprise tiers (Hosted and Serverless). Pulse files it as a product change (feature added). Pulse's latest capture (Nov 9, 2026) lists Cloud Hosted - Standard at $99, Cloud Hosted - Gold at $114, Cloud Hosted - Platinum at $131, Cloud Hosted - Enterprise at $184 and Security Serverless - Essentials at $0.05 per GB egress + $0.09 per GB ingested.
Elastic's previous recorded change was "Elastic Introduces Self-Managed Deployment Options Across Key Products, Enhancing Control and Customization for Users" (Q3 2025). Before that Pulse recorded "Elastic Transforms Pricing Structure to Solution-Based Model, Enhancing Clarity for Elasticsearch, Observability, and Security Deployments" (Q2 2025), "Elastic Moves Hybrid Ranking to Enterprise Plan, Enhancing Search Features with AI Assistant and Semantic Boost" (Q4 2024) and "Elastic Introduces AI Assistant for Generative AI in Enterprise Plan, Enhancing Observability Features" (Q1 2024). Elastic has been tracked since 2023-11-14.
In the same window Sumologic, Dynatrace and Datadog also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AddedEnterpriseFeatureNot listedUptime SLA row
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Feature | Not listed | Uptime SLA row | Added |
Values as written on Elastic's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Elastic's pricing page (elastic.co) from Oct 5, 2025 and Jan 1, 2026; the change is marked around the middle of the page, where Uptime SLA row now appears.
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Elastic, pricing history
Full history- Sep 13, 2026PackagingElastic splits out new Elasticsearch Vector Database product tile
- Jan 11, 2026Feature addedElastic Introduces 99.95% Uptime SLA for Platinum and Enterprise Tiers in Comparison Table This change
- Q3 2025ImprovementElastic Introduces Self-Managed Deployment Options Across Key Products, Enhancing Control and Customization for Users
- Q2 2025PackagingElastic Transforms Pricing Structure to Solution-Based Model, Enhancing Clarity for Elasticsearch, Observability, and Security Deployments
- Q4 2024ImprovementElastic Moves Hybrid Ranking to Enterprise Plan, Enhancing Search Features with AI Assistant and Semantic Boost
- Q1 2024ImprovementElastic Introduces AI Assistant for Generative AI in Enterprise Plan, Enhancing Observability Features
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- SumologicJan 12Sumologic Shifts Pricing Metric from TB to GB Scanned, Enhancing Granularity by 1000x
- DynatraceJan 11Dynatrace Expands Services Flexpoints Pricing with Daily Rates for Lead Consultant and Architect Services
- DatadogJan 11Datadog Introduces AWS Fargate Serverless Application Monitoring at $3 per Active Instance, Enhancing Serverless Performance Insights
Questions about this change
Did Elastic raise prices in January 2026?
No list-price increase was recorded between Oct 5, 2025 and Jan 1, 2026. The change Pulse detected was a product change: feature added.
What changed on Elastic's pricing page between Oct 5, 2025 and Jan 1, 2026?
Enterprise feature added: Uptime SLA row. Pulse compared the captures it took on Oct 5, 2025 and Jan 1, 2026; the before/after table above lists each item as written on the page.
How often does Elastic change its pricing?
Pulse recorded 0 other pricing-page changes for Elastic in the 90 days before this one; the previous change was "Elastic Introduces Self-Managed Deployment Options Across Key Products, Enhancing Control and Customization for Users" in Q3 2025; Elastic has been tracked since 2023-11-14.