CallRail's $95/mo AI Voice Assist now requires a $55/mo Lead Tracking base
What happened
Between the Aug 10, 2026 and Aug 17, 2026 captures of CallRail's pricing page, Pulse recorded one change: AI Voice Assist add-on footnote now discloses it requires the Lead Tracking plan as a base, adding $55/mo on top of the previously stated $95/mo starting price and per-call overage fee. Pulse files it as a packaging change (add-on change) with a neutral direction. Pulse's latest capture (Sep 28, 2026) lists Lead Tracking at $50, Lead Tracking Complete at $95, Lead Conversion at $150, Lead Conversion Complete at $195 and Premium Intelligence at $85.
This is the first pricing-page change Pulse has recorded for CallRail. CallRail has been tracked since 2026-05-13.
In the same window Aircall, Ringcentral, Twilio, OpenPhone and Nextiva also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Voice Assist, Lead Tracking · Add-onAdd-on change
AI Voice Assist add-on footnote now discloses it requires the Lead Tracking plan as a base, adding $55/mo on top of the previously stated $95/mo starting price and per-call overage fee.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Voice Assist, Lead Tracking | Add-on | AI Voice Assist add-on footnote now discloses it requires the Lead Tracking plan as a base, adding $55/mo on top of the previously stated $95/mo starting price and per-call overage fee. | Add-on change | |
Values as written on CallRail's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of CallRail's pricing page (callrail.com) from Aug 10, 2026 and Aug 17, 2026; the change is marked around the middle of the page.
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CallRail, pricing history
Full history- Sep 28, 2026packagingCallRail unveils hidden API overage tiers: $80 for 1,501-12,000 calls
- Aug 17, 2026packagingCallRail's $95/mo AI Voice Assist now requires a $55/mo Lead Tracking base · this change
Across Marketing & Content in the same window
All Marketing & Content changes- AircallJul 27Aircall pulls free AIVA minutes promo tied to World Tournament campaign
- RingcentralJul 6RingCentral pulls 12-month-free promo for switchers under 400 employees
- TwilioJul 4Twilio: Video/Conversation Intelligence pricing overhaul + 4 new products
- OpenPhoneJul 4Quo: Added ChatGPT/Claude MCP, Tasks feature, and Clio CRM integration
- NextivaJul 3Nextiva: Power Suite CX renamed to Scale + new 12-months-free switch offer
Questions about this change
Did CallRail raise prices in August 2026?
No list-price increase was recorded between Aug 10, 2026 and Aug 17, 2026. The change Pulse detected was a packaging change: add-on change.
What changed on CallRail's pricing page between Aug 10, 2026 and Aug 17, 2026?
AI Voice Assist add-on footnote now discloses it requires the Lead Tracking plan as a base, adding $55/mo on top of the previously stated $95/mo starting price and per-call overage fee. Pulse compared the captures it took on Aug 10, 2026 and Aug 17, 2026; the before/after table above lists each item as written on the page.
How often does CallRail change its pricing?
Pulse recorded 0 other pricing-page changes for CallRail in the 90 days before this one; CallRail has been tracked since 2026-05-13.