Aloware: Branded Caller ID add-on replaces AloAI Text Bot on 3 plans
What happened
Between the Jul 20, 2026 and Jul 27, 2026 captures of Aloware's pricing page, Pulse recorded one change: iPro/uPro plan cards swapped their featured add-on from AloAI Text Bot add-on to Branded Caller ID add-on. In detail: Featured add-on slot on 3 plan-tier cards swapped from AloAI Text Bot add-on to Branded Caller ID add-on. Pulse files it as a packaging change (add-on change) with a neutral direction. The current page lists iPro + AI at $30, uPro + AI at $60, xPro + AI at $85, Startup 3-User Package at $199 and Startup 5-User Package at $399.
It lands 42 days after Aloware's previous change, "Aloware adds AI conversation query tool to xPro plan" (Jun 15, 2026). Before that Pulse recorded "Aloware rebrands quarterly discount as annual billing plan" (Jun 1, 2026). Aloware has been tracked since 2026-04-24.
In the same window Plivo, Ringcentral, Twilio, Bird and Zendesk also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-onChangedAloAI Text Bot add-onBranded Caller ID add-on
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | AloAI Text Bot add-on | Branded Caller ID add-on | Changed |
Values as written on Aloware's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Aloware's pricing page (aloware.com) from Jul 20, 2026 and Jul 27, 2026; the change is marked near the top of the page, where "AloAI Text Bot add-on" becomes "Branded Caller ID add-on".
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The two full-page captures with this change marked up are free with an account.
Aloware, the last 90 days
Full history- Jul 27, 2026packagingAloware: Branded Caller ID add-on replaces AloAI Text Bot on 3 plans · this change
- Jun 15, 2026improvedAloware adds AI conversation query tool to xPro plan
- Jun 1, 2026packagingAloware rebrands quarterly discount as annual billing plan
Across CRM in the same window
All CRM changes- PlivoJul 20Plivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise
- RingcentralJul 6RingCentral pulls 12-month-free promo for switchers under 400 employees
- TwilioJul 4Twilio: Video/Conversation Intelligence pricing overhaul + 4 new products
- BirdJul 3Bird: pricing restructured — Free/$15/$80/Custom volume tiers
- ZendeskJul 2Zendesk: Contact Center add-on price increase ($50→$83)
Questions about this change
Did Aloware raise prices in July 2026?
No list-price increase was recorded between Jul 20, 2026 and Jul 27, 2026. The change Pulse detected was a packaging change: add-on change.
What changed on Aloware's pricing page between Jul 20, 2026 and Jul 27, 2026?
Add-on: AloAI Text Bot add-on → Branded Caller ID add-on, changed. Pulse compared the captures it took on Jul 20, 2026 and Jul 27, 2026; the before/after table above lists each item as written on the page.
How often does Aloware change its pricing?
Pulse recorded 2 other pricing-page changes for Aloware in the 90 days before this one; the previous change was "Aloware adds AI conversation query tool to xPro plan" on Jun 15, 2026; Aloware has been tracked since 2026-04-24.